Tony Volkswagen

Awesome experience!! This was my first experience with buying a car from a dealership. They worked with me every step of the way and made sure I was taken care of. My sale This was my first experience with buying a car from a dealership. They worked with me every step of the way and made sure I was taken care of. My sales rep was Dennis paulino. He was willing to help me with any questions and had answers for them all. He is very knowledgable and was great to work with. I highly recommend anyone to ask for him. You won't be disappointed. More

Solving a Rattle Gary Hu, Damon Deuprey and Eric Smith provided excellent service! They worked diligently until they were able to find a rattle my new 2013 Volkswagen Gary Hu, Damon Deuprey and Eric Smith provided excellent service! They worked diligently until they were able to find a rattle my new 2013 Volkswagen Hybrid had in the roof for over a year. I had all but given up hope. The Service manager, Gary, called me daily with updates and went above and beyond in his superior customer service management. I would highly recommend this group for any problems you may be experiencing. I am so happy and thankful I found them!!! Cheers to a professional group with not only the skills to do the job, but, the attitude that makes getting your car serviced a pleasurable rather than deplorable experience! More

Best service This was the best and quickest service that I have had on Oahu. I have owned at least 4 cars here and this service was excellent from initial phone ca This was the best and quickest service that I have had on Oahu. I have owned at least 4 cars here and this service was excellent from initial phone call to finish. More

Complete failure to preform work I took my car in to Tony Volkswagen as it had a check engine light on the Service consultant, Damon Deuprey said that I needed a part and I should not I took my car in to Tony Volkswagen as it had a check engine light on the Service consultant, Damon Deuprey said that I needed a part and I should not drive it until repaired. This was on Wednesday, Damon stated that he would order the part and it would arrive the next day but to make sure leave it until Friday for pickup. On Friday I called, Damon was not there, the lady I spoke to on the telephone took 20 minutes to find my car and they tpld me it was ready for pickup. I came to pick up the car, paid $550 for the repair and part and thought my car was fixed. The next morning I got into the car and the check engine light was on again, I returned to the dealer to be told oh your car was not fixed. The part we ordered did not come in. This dealership allowed me to pay for a repair and drive a car home that they said was not safe to drive. I assume if I had not returned with the check engine light they would have stolen my money. I would never take a car there again for repairs. They are absolutely untrustworty. More

Ms. Milisits Review Wendi was fantastic! She was very customer friendly and worked within our financial budget. She made the experience very pleasurable and was extremely Wendi was fantastic! She was very customer friendly and worked within our financial budget. She made the experience very pleasurable and was extremely professional. I would recommend working with Wendi to my friends. More

recent service Everyone at Tony VW makes me happy I lease my car through them. All of my questions were answered and I didn't have to wait long for my service. Mahal Everyone at Tony VW makes me happy I lease my car through them. All of my questions were answered and I didn't have to wait long for my service. Mahalo! More

My experience He's a cool guy, always smiling, answers all of our questions and a very friendly professional guy. No words can explain how happy I am to get the car He's a cool guy, always smiling, answers all of our questions and a very friendly professional guy. No words can explain how happy I am to get the car that I wanted. More

Best experience ever This place hands down was the best place to go if you're looking for a new/used car. My sales consultant was Dennis and he made this whole process muc This place hands down was the best place to go if you're looking for a new/used car. My sales consultant was Dennis and he made this whole process much easier than I thought it would be because he went the extra mile to make sure I really wanted the vehicle and took me for a spin to see how the car feels. For anyone looking for a car, go to Dennis and I can guarantee you that it won't be a regret. Nice and friendly environment also. More

Phenomenal service Wendi is the definition of a trustworthy saleswoman. We truly felt like her number one priority. This is why we ended up purchasing two cars from her Wendi is the definition of a trustworthy saleswoman. We truly felt like her number one priority. This is why we ended up purchasing two cars from her in a matter of simply five days!! I cannot be more thankful for all that she has done. At the end of both transactions my fiancé and I felt like she was family already. She never pressured us into a vehicle we did not want or could not afford. She simply guided us in the right direction. She also had keoni carreira work with us to finalize the deal. He was amazing and a pleasure to work with as well. From the bottom of our hearts, thank you Wendi!! We will be back when we are ready to upgrade. More

7 years of consistently excellent service! This is my second Volkswagen and when the time comes, I hope to get my third Volkswagen from here. Although I live 30 miles away and there's a closer This is my second Volkswagen and when the time comes, I hope to get my third Volkswagen from here. Although I live 30 miles away and there's a closer Volkswagen to receive service, I will make the drive to this location. It's amazing that I never have to wait the whole day for my car to be serviced. Also, Kanani the cashier and Steven in the parts departments have always been knowledgable and accommodating whenever I have a request for an after market part or accessory. Guy has actually had to "inherit" me as a customer since my last service advisor moved away. I must say he has not disappointed me and I can be a high maintenance customer at times. More