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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,169 Reviews

1,169 Reviews of Tony Serra Nissan - Service Center

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October 17, 2024

Yes I would recommend Tony Sierra Nissan to my friends thank you and their service departments was excellent 👍 More

by millender.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kellan Dunigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Tony Serra Nissan responded

Millender.jones, we truly appreciate your honest feedback.

October 16, 2024

Quick and easy clean good people and easy to talk to help to everything you need More

by jhathcock1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 16, 2024

Mandolyn P. helped me with my service. She was very friendly and made me aware of all that my vehicle needed and charges prior to service. The only suggestion I More

by T.Alldredge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandolyn P.
Oct 19, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We apologize for your windows being left down. I will let them know to make sure that doesn't happen again. We hope you have a great day!

October 14, 2024

Had a minor issue with a coolant leak Chris and the team helped us out in a big way. We were headed back to Florida after evacuating from hurricane Milton and they had us up and rolling in less than an hour More

by CHRIS.H.PERKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Oct 19, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 14, 2024

Best service team I’ve dealt with. Thank you all for getting me in and out quickly More

by rnichols40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashtin Hipp
Oct 19, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 14, 2024

They are always so nice. They got my car in quick. They called me as soon as my car was finished. More

by swarner0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 14, 2024

Very knowledgeable and helpful. You get that down home comfortable feeling from everyone that works there. More

by johns29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Krise
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gouge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Bullard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Mills
4.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Kilgo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Harbor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Coombs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kellan Dunigan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 11, 2024

My experience with this Dealership has been positive to this point. I have ALWAYS performed my own maintenance on all of my vehicles. I am in a situation that changing oil, filter and tire rotations are More

by armyretiree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Routen
Oct 18, 2024 -

Tony Serra Nissan responded

Hello Armyretiree, we appreciate you taking the time to leave us this feedback.

October 10, 2024

One lady in check very Rude on the left facing the customer very very unhappy More

by Carterrodney488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t Know
Oct 13, 2024 -

Tony Serra Nissan responded

Hello Carterrodney488, we appreciate you taking the time to leave us this feedback.

October 09, 2024

Service was great. Wait time a little long. Everyone seemed very nice and pleasant to deal with. More

by wilfordjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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