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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,298 Reviews

1,298 Reviews of Tony Serra Nissan - Service Center

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April 09, 2025

People are kind and friendly. The sales people try to do and what the buyer wants. More

by rwalk75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

All work completed perfectly and in a timely manner. Everyone was extremely courteous. I will definitely be back. More

by CYNTHIAPAYNE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Cormier, Renee Moore
April 09, 2025

Regular maintenance is always a breeze and turnaround time is less than an hour with courteous service always. More

by tdunkling
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
April 08, 2025

Very prompt and friendly. Seemed to be reasonably priced but still a lot for oil change. More

by brendaholmes
Service Time
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

I do not who Zack Rooks is so I just gave two stars that’s why More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Cormier, Renee Moore
April 06, 2025

They do what they say they are going to do for the price quoted, and finish on time. More

by fzettelDNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Cormier, Renee Moore
April 05, 2025

I clearly state a positive opinion on the atmosphere and service. It was an excellent experience. More

by navarrojason585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

I received very fast service on this visit as well as good communication. Very satisfied. More

by Beatlefan90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shockley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxine Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Cormier, Renee Moore
April 03, 2025

You suck scratch my rim on my truck and you were tow all when the parts came in to fix my a/c and it been almost a month YOU SUCK More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renee Moore
April 01, 2025

Had oil change and now check engine light is on and motor revs up and down if in park. Wasn’t going it before More

by chasembales75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Rooks
3.0
This rating includes all reviews, with more weight given to recent reviews.
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