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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,169 Reviews

1,169 Reviews of Tony Serra Nissan - Service Center

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October 31, 2024

Confirmed appointment . Entered service entrance.wait was about 30 min. Paid for service and left. Friendly staff More

by FredaClarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 30, 2024

My only experience is with the service department and I am glad I have a Nissan because their service dept is easy pleasant and fast! More

by odatbygrace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincente Swope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandolyn Powell
Nov 02, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 30, 2024

Great quality work, friendly and very courteous staff. I will not let anyone but the Nissan dealership to work on my car. More

by joycehunter43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 29, 2024

Very kind and helpful. The service department kept me informed on everything that the vehicle needed. More

by BELINDA.DOVE
Recommend Dealer
Yes
Employees Worked With
Service. The lady that wrote my services up.
Nov 01, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 29, 2024

Ashtin Hipp, service advisor, was so nice and helpful with all my questions about my vehicle. I was in and out of the service department swiftly. More

by paulasmithhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashtin Hipp
Nov 01, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 29, 2024

Ashtin and others were very prompt and professional throughout the entire service experience. Great Job! More

by sdalldredge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashtin Hipp
Nov 01, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 25, 2024

Everyone was polite, professional and got me processed in and out timely manner. Overall experience was great. More

by king5440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda?
Oct 26, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 25, 2024

Excellent service but a little disfied with not having the part to fix my recall . which means another 60 mile trip later after part becoming available More

by rogermayfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Tony Serra Nissan responded

We sincerely thank you for the positive review, and look forward to seeing you again soon! We are very sorry they had to order the part!

October 25, 2024

Mandolin was very assisting in tending to the service needs of our car. Service department always takes good care of us. Thanks to all More

by culver1246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandolin
Oct 26, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 25, 2024

Excellent work, friendly staff. one person went ABOVE AND BEYOND Mandolin Powell. Helped me ALOT ! VERY FRIENDLY,KNOWLEGABLE, AND HELPFUL! More

by Don Bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandolin Powell
Oct 31, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!