Back

Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,302 Reviews

1,302 Reviews of Tony Serra Nissan - Service Center

Sort by
October 25, 2019

Oil change and mantience on tires and car The rating I gave was cause they do a great job and they are friendly and very helpful. I take my car there all the time More

by honeybear1258
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mikey Leipert, Heath Turney was Tech
Oct 28, 2019 -

Tony Serra Nissan responded

Thank you so much for your kind words! We are so grateful to have great team members!

October 24, 2019

Excellent diagnosis and fix in ten minutes I brought my 2018 Frontier in for a diagnosis - it had a terrible wining noise and was a bit hard to steer. I had an 8:30 AM appointment and arrived a More

by bbveach
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mikey - service manager
Oct 24, 2019 -

Tony Serra Nissan responded

Thank you for taking your time to leave us a 5 star rating and for the kind words for Mikey. We think he is doing a great job as service manager and I will let him know about your review. If there is ever anything we can do for you please let us know. We look forward to seeing you again. Team Tony Serra Nissan Cullman

October 24, 2019

Everyone is always so nice! The customer service there is awesome. Everyone is always so nice. If there's an issue with my car, they listen to me, they check it and if something More

by chris.lybbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liepert
Oct 24, 2019 -

Tony Serra Nissan responded

Chris, Thank you for taking your time to leave us a 5 star rating and review. It's happy customers like you that make our job rewarding! I will pass your kind words on to Mikey and his service team. If there is ever anything we can do for you please let us know. Happy Driving!! Team Tony Serra Nissan Cullman

October 16, 2019

Professional Everyone was a professional. Service was done in a timely manner and recommendations were welcomed. Thanks for a great job. Will use your service depa More

by dennistucker49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey
Oct 17, 2019 -

Tony Serra Nissan responded

Dennis, Thank you very much for taking your time to leave us a 5 star rating and such kind words. We know that your time is valuable and we try to get you back on the road in as quick and efficient a time as possible. I will let Mikey and his team know that you were pleased with your visit. We look forward to seeing you on your next service visit on your Rogue. Happy Driving! Team Tony Serra Nissan Cullman

October 15, 2019

Love this team Can’t say enough kind words about Shan and her staff. Been servicing with her since 2006 And trust her with all vehicle needs. Mikey and team do a g More

by SHANSJES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Leipert, Shan Bell
Oct 15, 2019 -

Tony Serra Nissan responded

Thank you so very much for your kind words and 5 star review! We always like to know when our team is doing a good job. We think we have a good team here and are happy to see when others think so too. I will let Mikey and his team know about your kind words. We look forward to seeing you on your next service visit. If you should need anything before then please let us know. Team Tony Serra Nissan Cullman

October 12, 2019

rear window leak Due to poor assembly techniques at the Nissan assembly plant our rear window was leaking due to improper amount of sealant being used. We took the 20 More

by aeroforce100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 15, 2019 -

Tony Serra Nissan responded

Thank you for taking your time to leave us a 5 star review. We are pleased that we were able to fix the problem for you. We always want our customers to be satisfied and happy with our products and anything we can do to facilitate that we will. If there is ever anything we can do for you please do not hesitate to let us know. We hope to see you again in the future! Team Tony Serra Nissan Cullman

October 10, 2019

Awesome crew I always get great service and everyone is very friendly. I enjoy the HGTV and goodies while I wait. Everything is always clean and professional. More

by whitehead2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikie
Oct 11, 2019 -

Tony Serra Nissan responded

Thank you for taking your time to leave us a 5 star rating and positive review. It is always nice to hear when our service department is doing a good job. I will let Mikey and his team know how satisfied you were with your visit. We strive to treat our customers like family and make you feel as comfortable as we can while you are here. If there is ever anything we can do for you please do not hesitate to let us know! We look forward to seeing you on your next service visit. Team Tony Serra Nissan Cullman

October 09, 2019

Great service Everyone is always so helpful and willing to go above and beyond to meet my needs. Excellent service and very thorough. I have no complaints More

by mollyohara19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan Bell
Oct 11, 2019 -

Tony Serra Nissan responded

Molly, Thank you very much for taking your time to leave us a 5 star rating and review. It is always nice to know how our service department is performing and I will let them know about your comments. If there is ever anything we can do for you please do not hesitate to let us know. We look forward to seeing you on your next service visit on your Sentra. Happy Driving! Team Tony Serra Nissan Cullman

October 08, 2019

Great people but not sure their prices are competitive I believe tire rotation is a good thing to have and I know oil change is critical. But a brake fluid flush as often as they require it is just another More

by 12rholland13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan Bell
October 04, 2019

Service Everything was great. Every one we spoke to was very nice & helpful. It was a great place to get a quick service of oil change & tire rotation. More

by mistyblakely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan Bell
Oct 04, 2019 -

Tony Serra Nissan responded

Misty, Thank you for taking your time to leave us a review. We are always happy to know that our service department is doing a good job and I will let Mikey and his team know about your kind words. Please let us know if there is anything we can do for you in the future. We look forward to seeing you on your next service visit. Team Tony Serra Nissan Cullman

...
127
...