Back

Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,169 Reviews

1,169 Reviews of Tony Serra Nissan - Service Center

Sort by
August 14, 2019

Service Department I had an appointment at 9 and was out by 9.30. Very friendly and accommodating. They have snacks and water for customers. I didnt try any but it was More

by cindyhancock40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan Bell
Aug 22, 2019 -

Tony Serra Nissan responded

Thank you so much for the kind review. We try really hard to provide truly exceptional service and love when customers let us know that we did just that. If you should need anything please let us know. WE appreciate you as a customer. Team Tony Serra Nissan

August 13, 2019

service call I had a great experience with this dealership. They are always courteous, friendly and do a great job. I normally speak with Mikey and he is great t More

by debi.bladow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey
Aug 22, 2019 -

Tony Serra Nissan responded

Thank you so much for the review, we can't tell you how much that means to the service department to hear from the customer that their visit was a good one. Mikey is a great team leader and is doing a great job in service. I showed him this and he was tickled that you wrote this review. We love our customers here at Tony Serra Nissan. Team Tony Serra Nissan.

August 12, 2019

FANTASTIC SERVICE AND ALWAYS WITH A SMILE AND FRIENDLY FACES SERVICE IS ALWAYS GREAT AND EXPLAINED IN DETAIL WHAT THEY DID TO YOUR VEHICLE. EVERYONE HAS ALWAYS BEEN VERY FRIENDLY. I DRIVE 50 MILES TO THIS DEAL More

by patricia4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FRED , Shan Bell
Aug 22, 2019 -

Tony Serra Nissan responded

Thank you so much for being such a loyal customer here at Tony Serra Nissan, from service, to sales, we really appreciate you and your family. Should you guys ever need anything please simply let us know. Thank you again, Tony Serra Nissan

August 09, 2019

Quick & very accommodating Dropped my car off without appointment. They had it ready in no time. Very pleasant staff of people. Mikey in service is very nice to work with. More

by jrivers3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mikey
Aug 22, 2019 -

Tony Serra Nissan responded

Thank you so much for the review and kind words. We know that your time is valuable and we like to get you back on the road in a efficient and timely manner. Mikey is doing a great job in service. I showed him this and he really appreciated it. We love our customers here at Tony Serra Nissan. Team Tony Serra Nissan.

August 09, 2019

A service department who I consider has the best staff ever. This staff always has the customer interest first. I always have my trust in them to keep my car in best of shape. I would refer this dealership to an More

by holdingon22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of the employees in this department are the best.
Aug 22, 2019 -

Tony Serra Nissan responded

Thank you very much for the 5 star review. We always strive to treat our customers like family and make sure that all of your needs are met. The service department appreciates your kind words. Should you need anything please do not hesitate to let us know! Thank You, Team Tony Serra Nissan

August 07, 2019

Exceptional Service as Always I absolutely love the people at Nissan in Cullman. Mikey in the service department always takes such good care of me and really has a passion for the More

by storms1796
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Leipert
Aug 22, 2019 -

Tony Serra Nissan responded

Thank you so much for the review, we can't tell you how much that means to the service department to hear from the customer that their visit was a good one. Mikey is a great team leader and is doing a great job in service. We love our customers here at Tony Serra Nissan and hope to be of service to you for many years to come! Team Tony Serra Nissan.

August 07, 2019

Fast professional service The staff was very friendly and professional. They was about to service my vehicle in a timely manner. They even had it running with the a/c on for me More

by derricktolbert78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan Bell
Aug 22, 2019 -

Tony Serra Nissan responded

Derrick, Thank you for the review. Treating our customers like we treat our family is our top priority. Having the a/c on for you is the least we could do in these hot summer days we've been having. We look forward to seeing you on your next visit!! Team Tony Serra Nissan

August 07, 2019

Great Care Needed a tire replaced. Came through for us. Took great care of us. Very impressed with the willingness to please. Shan Bell is a great asset to Nissa More

by brandonparker3434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Leipert , Shan Bell
Aug 22, 2019 -

Tony Serra Nissan responded

Brandon, Thank you so much for the review. We believe in treating our customers in a friendly, professional and efficient manner and Shan always goes above and beyond to see that this happens. We love our customers here at Tony Serra Nissan. If there is ever anything we can do for you please do not hesitate to let us know. Thank You, Team Tony Serra Nissan.

August 06, 2019

I came to the dealership for an oil change. My waiting time was one hour as promised. Your employees are all helpful and friendly. I had a great experience and will come again for my next servic More

by harpgary52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan Bell
Aug 22, 2019 -

Tony Serra Nissan responded

Thank you for the review. It is our goal and top priority to make sure you are treated in a friendly and efficient manner because we know that your time is valuable. Mikey and his service department are happy to hear about your review. We look forward to seeing you at your next visit. Team Tony Serra Nissan

...
117