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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,169 Reviews

1,169 Reviews of Tony Serra Nissan - Service Center

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September 18, 2019

Oil change tire rotation I did not have an appointment, but was still able to get my car serviced quickly and efficiently. The price was very reasonable. I will definitely us More

by kthomas2414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan Bell
Sep 19, 2019 -

Tony Serra Nissan responded

Thank you very much for taking your time to leave us a 5 star rating and for the kind review. We know that our customer's time is valuable and so we do our best to get you in and out in an efficient and timely manner. If there is ever anything you need please do not hesitate to let us know. We look forward to seeing you on your next service visit! Happy Driving! Team Tony Serra Nissan Cullman

September 17, 2019

2019 Rogue Sport A/C blower Purchased a new 2019 Rogue Sport and in just over 3000 miles the A/C blower stopped working. This is the south and the temps have been near 100 degree More

by dchambless
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mikey (on the phone), Shan Bell
September 16, 2019

Always friendly and efficient The dealership's service has been extraordinary ever since I have been a customer. I purchased my first Nissan in 2011 & even through some location c More

by edswife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey, Jud, Hope, Taylor, Fred, Joshua V., Will (& others I can't remember their names)
Sep 17, 2019 -

Tony Serra Nissan responded

Thank you very much for the 5 star rating and such kind words. We always strive to treat all of our customers like family and are happy to see that we have achieved that. Through ups and downs we always put our customer's needs first and would like to thank you for sticking with us. We look forward to seeing you at your next visit with us. If there is ever anything that we can do for you please do not hesitate to let us know. Happy Driving! Team Tony Serra Nissan Cullman

September 15, 2019

Oil change My oil change was completed in a timely manner. They informed me of any problems that was found. I wasn’t notified that it was finished and I had drop More

by famil33t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan Bell
September 13, 2019

Awesome I gave a five star rating because of the friendly staff and service, not to forget the great snacks that are offered at time of service. Mikey Leipert More

by wardcasandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Leipert
Sep 13, 2019 -

Tony Serra Nissan responded

Casandra, Thank you for the five star rating and wonderful review. We like to hear that our service department has exceeded our customer's expectations and I will let Mikey and the service department know about your kind words. We try to make your waiting time as enjoyable as possible and that is why we try to keep the best snacks stocked up for you to enjoy! If you should ever need anything please do not hesitate to let us know. We look forward to seeing you on your next service visit. Team Tony Serra Nissan Cullman

September 12, 2019

Great service, and technicians Complete check up, oil change, fluids checked,tire rotated, all filters inside & out & had all wiper blades changed front & rear. In & out in record t More

by misscarolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember names.
Sep 12, 2019 -

Tony Serra Nissan responded

Thank you for the 5 stars and kind words. We are pleased to see that our service department has surpassed your expectations and I will let them know about your review. If there is ever anything we can do for you please let us know. We look forward to seeing you on your next service visit! Team Tony Serra Nissan Cullman

September 12, 2019

Oil change I didn't know about the reward points until this visit first time anyone told me when did it start. It was a nice surprise I had 20.00 dollars in my p More

by melissahuckeba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris?
September 11, 2019

Great service and friendly technicians! Very enjoyable experience. Technicians were knowledgeable and super friendly. Not sure what I like most.....the service or my new Nissan! I will be ba More

by lboike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Leipert
Sep 12, 2019 -

Tony Serra Nissan responded

Thank you very much for the 5 stars and kind review. We always appreciate hearing how well our service team has treated our customers. We strive to treat each of our customers like family and make your visit here as efficient and enjoyable a possible. If there is ever anything we can do for you please let us know. We look forward to seeing you on your next service visit. Team Tony Serra Nissan Cullman

September 11, 2019

Tires rotated, oil changed Good and primordial as usual. I have always been pleased with the service department and have been coming there for year.everyone has always been plea More

by maryccochran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am sorry I do not remember names
Sep 12, 2019 -

Tony Serra Nissan responded

Mary, Thank you very much for the 5 stars and kind review. It's always nice to hear that our service department is meeting our customer's expectations and I will let Mikey and his team know about your review. We look forward to seeing you on your next visit with us. Happy Driving! Team Tony Serra Nissan Cullman

September 08, 2019

Always excellent service We are never disappointed in the service we receive at Tony Serra Nissan. The staff and employees are always friendly and helpful., and our Platinum M More

by Capoupore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey in service is always courteous and extremely helpful.
Sep 11, 2019 -

Tony Serra Nissan responded

Thank you for such a kind review. We always like to know that our service department is meeting the needs of our customers and will pass this review along to Mikey and his team. Treating our customers like family is one of our goals. We look forward to seeing you on your next visit with your Murano. Happy Driving! Team Tony Serra Nissan Cullman