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1,169 Reviews of Tony Serra Nissan - Service Center
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January 03, 2020
Another great experience! We have purchased 6 vehicles from Tony Serra Nissan. Our experience with sales and service has always been a smooth process. This time was a routine o We have purchased 6 vehicles from Tony Serra Nissan. Our experience with sales and service has always been a smooth process. This time was a routine oil change. I was greeted at the service bay door and then spoken to in some way by every employee in the building! I am thankful for the personal treatment and professional mannerisms of a great establishment!!! More
by david.davis65
Verified CustomerEmployees Worked With
Fred Crutcher, DJ Maxwell
January 01, 2020
2nd Service I was in and out super quick! Everyone was super nice and took care of us while we waited. I could have not been more pleased. I was in and out super quick! Everyone was super nice and took care of us while we waited. I could have not been more pleased. More
by garydonwebb
Employees Worked With
Idk
January 01, 2020
Awesome Service All The Way Around Everyone is extremely nice, and very professional. The service department is second to none, and always goes the extra mile to make sure things are wo Everyone is extremely nice, and very professional. The service department is second to none, and always goes the extra mile to make sure things are working properly. I wouldn't trust my vehicles with anyone else! Afterwards, the service department called Ann's notified me the part for my car's recall came in, and we immediately set the appointment. More
by Nicholas.worden
January 01, 2020
Great Service! They really went the extra mile!!!! The new manager and the service department are great! Everyone treated us wonderfully and went above and beyond what's expected. I would recommend thi The new manager and the service department are great! Everyone treated us wonderfully and went above and beyond what's expected. I would recommend this dealership to anyone. More
by lee35055
Employees Worked With
Chris Schaefers
December 27, 2019
Service Always rotated tires with service before. Wanted to charge extra since they have new service mgr. Dissatisfied with this. Purchased car and had all se Always rotated tires with service before. Wanted to charge extra since they have new service mgr. Dissatisfied with this. Purchased car and had all service done there before. Dissatisfied with new mgr and some of the staff More
by wpatrica53
Employees Worked With
David Macbain
December 18, 2019
Unhappy Had a coupon for oil change and tire rotation for 35 dollars, cost over 50, don't send me anymore coupons if you're not going to honor them. Had a coupon for oil change and tire rotation for 35 dollars, cost over 50, don't send me anymore coupons if you're not going to honor them. More
by cdedmondson
Employees Worked With
Sabrina Hunter
December 18, 2019
THEY DID NOTHING TO RESOLVE THE PROBLEM THEY DID NOT OPEN CLUTCH TO SEE WHAT PROBLEM WAS THIS TRUCK HAS LESS THAN 3,000 MILES ON IT IT SHOULD NOT SMELL LIKE BURNING CLUTCH THEY JUST SAID O THEY DID NOT OPEN CLUTCH TO SEE WHAT PROBLEM WAS THIS TRUCK HAS LESS THAN 3,000 MILES ON IT IT SHOULD NOT SMELL LIKE BURNING CLUTCH THEY JUST SAID OH WE CANT SMELL IT. MAYBE IF THEY WOULD QUIT SMOKING THEY WOULD HAVE BETTER SENSE OF SMELL . I THINK IT IS JUST A DIVERSION TACTIC TO AVOID DOING WHAT IS RIGHT . More
by robert
Employees Worked With
SERVICE MANAGER WAS NICE BUT DID NOTHING. WASTE OF TIME.
December 13, 2019
Service Good service and nice people. They get you in and out as quick as possible. Price is a little high but i guess everything is now days Good service and nice people. They get you in and out as quick as possible. Price is a little high but i guess everything is now days More
by andersonmatthew534
December 11, 2019
Great place for vehicle Friendly people in a comfortable environment that help you with your vehicle! They have treated us well! We have had this vehicle for a few years now! Friendly people in a comfortable environment that help you with your vehicle! They have treated us well! We have had this vehicle for a few years now! More
by isaacreeves02
Employees Worked With
Christy Hopper
December 10, 2019
They sat in my car and I drove them around the block ,hear w Got tag light fixed ,told them it's making a ping noise. they couldn't fine it so when I came ,the head service man rode quality me and heard the nois Got tag light fixed ,told them it's making a ping noise. they couldn't fine it so when I came ,the head service man rode quality me and heard the noise and talked to hear mechanic and they found the problem and fixed my car in 45 minutes and I was on my way More
by penbrock
Employees Worked With
Montana Head of service dept.
