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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,168 Reviews

1,168 Reviews of Tony Serra Nissan - Service Center

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November 20, 2024

Mandalyn was exceptional! Deserves a raise! The best treatment from the company itself because she goes above and beyond. More

by sweetfeetalisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandalyn
November 18, 2024

Staff was most helpful and accommodating. I was kept in updated on the work my truck needed. More

by Sharon.hamilton7379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandolyn Powell was extremely helpful and did an excellent job.
Nov 21, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 18, 2024

The check in person was very nice , I liked talking to her . The wait was very short ,thanks . More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kellan Dunigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 16, 2024

All around sucks new truck in 23 and nothing but a pain heater quit again now in Mississippi and have to keep revving up engine to defrost truck took it in and they said. Was low in coolant have 95 Nissan More

by mannsrussDNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Kennedy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Tony Serra Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

November 15, 2024

The girl that helped me was very sweet and helpful. She was doing a good job.Mandolyn Powell was so nice More

by stephcurtis01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandolin powell
Nov 19, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 14, 2024

1 1 1 a a a a a a a a a a a a More

by desbuck300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 13, 2024

They went out of their way to help me, very kind and professional staff!! Thanks More

by labreshj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton Hipp. Exceptional!!
Nov 14, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 12, 2024

Great service and great people in service especially mandolyn Powell she is a great asset to Serra Nissan and a very smart and knowledgeable More

by eddiem391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandolyn Powell
Nov 14, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 08, 2024

Good service Service tech very informed Sales persons did not object to questions on new cars More

by cynthia06964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 07, 2024

Staff wasn’t very friendly and didn’t seem to want to fix the problem I knew I had. More

by CAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Kilgo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Tony Serra Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

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