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Tony Serra Nissan
Cullman, AL
1,686 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,686 reviews
October 09, 2024
Mechanic fixed the problem for my 350Z 2006 with no issue. Had to wait 3 hours so I checked out the new cars. One sales person (don’t know the name)showed me some cars. He was absolutely awful. I woul issue. Had to wait 3 hours so I checked out the new cars. One sales person (don’t know the name)showed me some cars. He was absolutely awful. I would never buy a car from him. Too much to write for explanation !!! More
by 1germanchristina
Verified CustomerEmployees Worked With
Matt Bradley
October 08, 2024
Yes I was very satisfied with taking my car to be serviced. The people are nice and friendly. I didn't have to wait very long on my car. serviced. The people are nice and friendly. I didn't have to wait very long on my car. More
by tokaknighten
Employees Worked With
October 06, 2024
Very unprofessional. Service techs seem lack in knowledge and will give the run around. The entire dealership is a joke highly recommend shopping elsewhere For purchase o Service techs seem lack in knowledge and will give the run around. The entire dealership is a joke highly recommend shopping elsewhere For purchase or auto service. Complete Circus at Tony Sarah Nissan Cullman, Alabama! More
by Jish
Employees Worked With
Other Employees :
Matteo Pensa
October 06, 2024
Mike Crider listened to what I was looking for and answered all my questions. He explained different features of the car as I drove it. The financial people answered questions also as they explained answered all my questions. He explained different features of the car as I drove it. The financial people answered questions also as they explained their paperwork. When I needed additional information related to my trade in the financial person provided it quickly and adequately. More
by mliles0
Employees Worked With
Mike Crider. And Deacon ( last name not known) met me at the dealership but wasn’t able to work with me through the whole process as he was working with another customer.
October 04, 2024
Service was able to work me in for my oil change and I appreciate it. appreciate it. More
by krjohnson17
Employees Worked With
October 04, 2024
Love my dealership the staff if very friendly and I can not tell you how wonderful Sam wright was he is a very hard worker I really enjoyed meeting him and all the other staff not tell you how wonderful Sam wright was he is a very hard worker I really enjoyed meeting him and all the other staff More
by overtonmelisa
Employees Worked With
Sam wright
October 04, 2024
Absolutely the best new car buying experience I have ever had! Thanks so much to Deacon! had! Thanks so much to Deacon! More
by acordes1952
October 04, 2024
Charged me $200 to plug up my car and then couldn’t even properly diagnose the issue. I had to get it and take it somewhere else. They also wanted to charge me $1,300 to replace the fuel pump because they T properly diagnose the issue. I had to get it and take it somewhere else. They also wanted to charge me $1,300 to replace the fuel pump because they THOUGHT that was the issue and that was their “starting point” so I could be out all of that money and my car still not be fixed. Absolutely a joke of a service department. Would not recommend. I had a battery replaced 2 weeks ago because they told me it was fried….charged me $450 for that….save your time and money and take it to a professional! More
by l.e.tharp21
Employees Worked With
