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Tony Serra Nissan
Cullman, AL
1,931 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,931 reviews
June 02, 2025
Service was great and fast and efficient. They called immediately when it was done . Highly recommend They called immediately when it was done . Highly recommend More
by bjjohnson636
Verified CustomerEmployees Worked With
Other Employees :
Nicole Cormier, Renee Moore
May 30, 2025
Scott and Cody were courteous and knowledgeable about the vehicle we were looking at...the team worked together to get us a great deal within the budget we gave them...the whole process was smooth and effort vehicle we were looking at...the team worked together to get us a great deal within the budget we gave them...the whole process was smooth and effortless... although it took longer than I anticipated, we are pleased with the new vehicle and recommend others talk to Serra Cullman before going out of town... More
by etda060713
May 30, 2025
This was the best service visit in over two years they found the problem and ordered parts I was very happy found the problem and ordered parts I was very happy More
by ed_williamson41
May 30, 2025
There are friendly staffmembers working in the service department. I love the small town vibe. department. I love the small town vibe. More
by cancrutch10
May 29, 2025
Top notch service from start to finish! ! Much better than the other dealership that I went to! Five star review!! ! Much better than the other dealership that I went to! Five star review!! More
by bnewellgp20
May 28, 2025
We purchased a truck 3 weeks ago, and we live out of state, we had to redo paperwork, the bank informed us they received their money and have yet to send us any thing to get a tag for the truck. It also state, we had to redo paperwork, the bank informed us they received their money and have yet to send us any thing to get a tag for the truck. It also needs over a 1000 dollar worth of work done to it. They promised us they would send a check. We can't get anyone on the phone unless we are trying to buy something else. Our son turns 18 soon and we were going to purchase something else, and told our friends we referred about our experience. Purchase at your own risk. We have been lied to so much we regret our purchase. More
by kj39316
Employees Worked With
Skylar Morion
May 26, 2025
Zack and Amanda do a great job in the service department. Always great work by the technicians. Always great work by the technicians. More
by rooks19
Employees Worked With
Other Employees :
Renee Moore
May 26, 2025
Nice, honest and cared about my needs. Minimum wait, was in and out in a hurry Minimum wait, was in and out in a hurry More
by aw35077
May 24, 2025
The dealership was very clean, the employees were friendly and they had what I was looking at. friendly and they had what I was looking at. More
by msbethclanton
Employees Worked With
May 22, 2025
Rebecca, Cody & Matteo were wonderful to work with. They kept it fun and exciting even when we had no hope left. They kept it fun and exciting even when we had no hope left. More
by allirooks13
