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Tony Serra Nissan
Cullman, AL
1,686 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,686 reviews
November 06, 2024
I was really pleased with the staff at Tony Serra. I went in for what I knew was going to be a big service and they gave me a quote for it of 968.00 dollars. The bill turned out to be a 1050 dollars s I went in for what I knew was going to be a big service and they gave me a quote for it of 968.00 dollars. The bill turned out to be a 1050 dollars so the lady knocked off 30 dollars which I thought was fair. Plus she said my next oil change was on them. The time it took for the service was way faster than I expected also. I will continue to do business with Tony Serra because they have such a great service department and do what they say. More
by kevinatknk
Verified Customer
November 05, 2024
They are helpful, friendly, and know their information, if they dont they go ask someone else. if they dont they go ask someone else. More
by Tracy
November 01, 2024
My vehicle has been in the shop for 4 months and the only way I know what is going on or is my vehicle ready is me calling the dealership. If I leave a message, nobody return my call. I had to get a loane way I know what is going on or is my vehicle ready is me calling the dealership. If I leave a message, nobody return my call. I had to get a loaner car from them and it was not the best. I thought you something compatible to what you were driving. The vehicle I was driving is an SUV. They gave me a small car called the Altima and it was dirty inside and out, and I had to fill it up before I went back home because it only had a fourth tank of gas usually the dealerships will filled up your car and at least give you a clean vehicle And one that’s compatible to what you were driving so I have not been happy with the services of this particular dealership, I have been trying to get a larger vehicle since my car been in the shop and continuously get told that this is the largest one they have which is the Altima. The friendliest person there seems to be Miss Patricia and she was also the most helpful. The new service manager Ashley she seems to be friendly too and a little more helpful but needless to say my experience with this particular dealership is not one I would recommend to anybody. By the way, my car is still in the shop and I’m still driving this Altima. More
by cdwill6
November 01, 2024
Couldn’t service or do the breaks on my car, or diagnose what was wrong with my axels that are covered under the power train warranty, after selling me a life time power train warranty. what was wrong with my axels that are covered under the power train warranty, after selling me a life time power train warranty. More
by jeremy.quiles
October 31, 2024
Confirmed appointment . Entered service entrance.wait was about 30 min. Paid for service and left. Friendly staff Entered service entrance.wait was about 30 min. Paid for service and left. Friendly staff More
by FredaClarke
Employees Worked With
October 31, 2024
They are always true to their word. They are kind they treat you with respect. They are kind they treat you with respect. More
by terrellelizabeth66
October 30, 2024
My only experience is with the service department and I am glad I have a Nissan because their service dept is easy pleasant and fast! am glad I have a Nissan because their service dept is easy pleasant and fast! More
by odatbygrace
October 30, 2024
Great quality work, friendly and very courteous staff. I will not let anyone but the Nissan dealership to work on my car. I will not let anyone but the Nissan dealership to work on my car. More
by joycehunter43
