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Tony Serra Nissan

Cullman, AL

4.5
1,686 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,686 reviews

November 16, 2024

All around sucks new truck in 23 and nothing but a pain heater quit again now in Mississippi and have to keep revving up engine to defrost truck took it in and they said. Was low in coolant have 95 Nissan More

by mannsrussDNC
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Chuck Kennedy
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

The girl that helped me was very sweet and helpful. She was doing a good job.Mandolyn Powell was so nice More

by stephcurtis01
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Mandolin powell
November 14, 2024

1 1 1 a a a a a a a a a a a a More

by desbuck300
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 13, 2024

They went out of their way to help me, very kind and professional staff!! Thanks More

by labreshj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton Hipp. Exceptional!!
Nov 14, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 12, 2024

Great service and great people in service especially mandolyn Powell she is a great asset to Serra Nissan and a very smart and knowledgeable More

by eddiem391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandolyn Powell
Nov 14, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 08, 2024

Good service Service tech very informed Sales persons did not object to questions on new cars More

by cynthia06964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 07, 2024

Staff wasn’t very friendly and didn’t seem to want to fix the problem I knew I had. More

by CAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Kilgo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Tony Serra Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

November 07, 2024

Time of service acceptable. Waiting area was comfortable. I was not happy with the charge until it was explained that next check up there would be no charge. More

by Bwarren6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellan Dunigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 07, 2024

Everyone that I spoke to was very helpful, kind, and knowledgeable throughout my experience at Tony Serra Nissan. More

by Jessica Lassiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 06, 2024

I went to Tony Serra Nissan for recall work. Mandolyn Powell was very helpful. She did a good job as service advisor. The dealership was very clean. The whole staff was very friendly. I wou More

by outtathebox1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandolyn Powell
Nov 08, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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