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Tony Serra Nissan
Cullman, AL
2,191 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,191 reviews
February 16, 2026
Dealing with the service manager, the woman that's there if that's Buffy she's wonderful but when I bought my vehicle there and drove it home there's a ton of things wrong with it or several things anyhow a if that's Buffy she's wonderful but when I bought my vehicle there and drove it home there's a ton of things wrong with it or several things anyhow and then I had to fight just to get them to fix my four-wheel-drive that was broken when I bought it so no, I'm not happy with the new Nissan dealership in anyway, but Miss Buffy was amazing More
by earlfinch11
Verified Customer
February 16, 2026
Very customer friendly and a pleasure to do business with. The employees are a great asset to the dealership. I would bring my automobile back and would feel comfortable purchasing a replacement vehicle with. The employees are a great asset to the dealership. I would bring my automobile back and would feel comfortable purchasing a replacement vehicle from Tony Serra Nissan. More
by rbrks6125
February 16, 2026
Super awsome! Friendly. Clean. Lots of food tv. I can get help when I ask. Friendly. Clean. Lots of food tv. I can get help when I ask. More
by danicamar07
February 16, 2026
Very through, Buffy made sure that I received the right support. I have nothing more to say. support. I have nothing more to say. More
by jimhumiston
February 16, 2026
Simple,,easy and fast,,in and out in no time,,no waiting time! Simple, easy and fast, in and out in no time,,no sitting around for long while in waiting area! Very nice and thorough people with your vehicle time! Simple, easy and fast, in and out in no time,,no sitting around for long while in waiting area! Very nice and thorough people with your vehicle,,the texts lets you know how your vehicle is being serviced and how much longer the wait OR a member will come out to waiting room to talk with you! More
by jillsmith0
February 15, 2026
They did everything that they could to help me get my truck fixed. They also bent over backwards to help me understand the process. truck fixed. They also bent over backwards to help me understand the process. More
by swatts528
February 14, 2026
Great service from Joe Dover and the Tony Serra Team! Would highly recommend going to see what they have in stock. Great dealership with great prices. Thank yall for the Z71 Trail Boss! Would highly recommend going to see what they have in stock. Great dealership with great prices. Thank yall for the Z71 Trail Boss! More
by babyruth291
February 13, 2026
Paid for tire repair but it when flat again I would like to come back and have them repair it or replace the tire no charge to come back and have them repair it or replace the tire no charge More
by ethan37
February 12, 2026
Very good My experiences at Tony Serra Nissan have been very good. Everyone is always very nice. I will continue to visit Tony Serra Nissan. very good. Everyone is always very nice. I will continue to visit Tony Serra Nissan. More
by GAILCOOPER73
February 12, 2026
The dealership itself is great for the most part but the lady that takes in yoir cars for maintenance is awful and very rude...she was lucky to not get a throat punch woth her nasty attitude.. lady that takes in yoir cars for maintenance is awful and very rude...she was lucky to not get a throat punch woth her nasty attitude.. More
by Boxer9141
Employees Worked With
