Tony Honda Kona
Kailua Kona, HI
By Type
420 Reviews of Tony Honda Kona
Oil change and general inspection My service writer was knowledgeable and friendly. She described what would be done today and had the car ready upon my return. She then reviewed the s My service writer was knowledgeable and friendly. She described what would be done today and had the car ready upon my return. She then reviewed the service and pointed out some upcoming service issues. No hard sell, no pushing to do things right now. The car is now in storage and I’ll get to the necessary service when I put the car back on the road. I felt that I had been treated fairly and courteously. I will be back. More
Great people and excellent service The great people at Tony Honda Kona make nit a pleasure to maintain my vehicle. Always helpful and courteous. Stan Heldt and Kaimana Enos are outstand The great people at Tony Honda Kona make nit a pleasure to maintain my vehicle. Always helpful and courteous. Stan Heldt and Kaimana Enos are outstanding. More
Kiana and Kaimana are the fantasic. Have been working with Kiana for around 3 years. Didn't know if it was the luck of the draw but my old service rep was not there anymore. She has been Have been working with Kiana for around 3 years. Didn't know if it was the luck of the draw but my old service rep was not there anymore. She has been compassionate about my time, needed and future services and have always made time for my call or return call. The price for service at Honda for a 13 years old is about 20% higher then my local neighborhood shop, but for most of the service I have coming back to the same shop and dealer I purchased the truck. Now I have met Kaimana which seem to be a mini-me of Kiana. Always a smile always a hello and welcome back. I hope you share this with them as they need to be recognized. Thank you More
Best service received at any dealership Thom was instrumental in making things work out to my benefit and happiness. Kiana the desk administrator was also very helpful and pleasant to work Thom was instrumental in making things work out to my benefit and happiness. Kiana the desk administrator was also very helpful and pleasant to work with and talk to..I definately believe this dealership in Kailua-Kona has "stepped up" its service since changing ownership from big Island Honda to TONY HONDA>>>>>You guy rock. More
Good service. Good deal! Made car purchase experience as good as it could be. Staff was very welcoming and informative. Car was prepped and ready when they promised it would b Made car purchase experience as good as it could be. Staff was very welcoming and informative. Car was prepped and ready when they promised it would be. More
Service was good. I took my car for its first oil change and service. They also did the coating of wax and inside as well. I was very happy to see the results of my car I took my car for its first oil change and service. They also did the coating of wax and inside as well. I was very happy to see the results of my car. Service was awesome. More
Oil change The service I received was fast and the staff was great. Stan explained everything that was gonna be done. I was in and out very fast! The service I received was fast and the staff was great. Stan explained everything that was gonna be done. I was in and out very fast! More
Got the work done faster than predicted. We showed up with a problem without an appointment and were immediately plugged in to the service we needed. Also, we were prepared to wait 2 hours o We showed up with a problem without an appointment and were immediately plugged in to the service we needed. Also, we were prepared to wait 2 hours or longer and were pleasantly surprised to be told after an hour that the work was done. More
Great first experience I moved to the big island recently and brought in my Honda Fit for routine service. Having come from LA I can tell you that the experience at Big Isl I moved to the big island recently and brought in my Honda Fit for routine service. Having come from LA I can tell you that the experience at Big Island Honda was a joy More