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Tony Honda Kona

Kailua Kona, HI

4.6
420 Reviews

75-5608 Kuakini Hwy

Kailua Kona, HI

96740

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420 Reviews of Tony Honda Kona

June 30, 2020

Car Service Tony Honda service department assisted me in a timely manner. Stan Heldt informed of new deals and recommend services as needed. Very good service and More

by STEVEN_HOFFMANN86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Heldt
June 29, 2020

It was great to purchase another Honda in Kona from Tony Honda..my sales representative Brittany was awesome...she was very knowledgeable..professional..and very helpful..she also was very nice...i will be More

by TAWNCIHAWAII
Recommend Dealer
Yes
Employees Worked With
Vincent Simon
June 27, 2020

Easy same day service Stan is definitely the best service man I have ever encountered; he knows his product. The dealership is clean and all the staff is friendly...it mak More

by PAMELA.B7841
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan
June 27, 2020

As a loyal customer, I witnessed a very disturbing incident that makes me question the culture at Tony Honda in Kona. I witnessed a mechanic harass a service person, I looked for a manager to handle t More

by leilaniakau1
Recommend Dealer
No
Employees Worked With
Kiko Martinez
Jun 27, 2020 -

Tony Honda Kona responded

Aloha Leilaniakau1, First and foremost please allow me to apologize if you were witness to any sort of unprofessionalism here at our dealership. We strive everyday to provide the very best in customer service to our guests, as well as provide a professional and respectful atmosphere for our employees. This is a top priority and has always been extremely important to us. If you would kindly give our General Manager, Kiko Martinez a call directly on his personal cell at 808.640.6945, so that he can obtain more detailed information regarding this matter. He would like to address it promptly. Again, our sincere apologies. We look forward to hearing from you soon. Warm Regards, Nicole Vinson Business Development Manager Tony Honda Kona

June 26, 2020

Great service Crew was kind and efficient. I was able to get the work done quickly and will certainly be back. Everything about this Honda dealership has been More

by JEANNERWHITE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
krisztina Justo
June 26, 2020

Awesome Stan took really good care of me. Did all the repairs needed and explained in detail exactly what was being done. The entire staff is just great. I wo More

by ismatthey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan
June 25, 2020

Great as always. Stan took good care of me in a timely matter. Thank you This would be a better survey if I did not have to put min 25 words. Service dept is great. Survey needs work.! More

by CWEIGLE
Recommend Dealer
Yes
Employees Worked With
Stan
June 25, 2020

Excellent service,they have a very good approach to customers like me good job Tony Honda Kona I just got my 2nd Honda car last week More

by MAGELYNRIGUIS
Recommend Dealer
Yes
Employees Worked With
Richard Soriano
June 25, 2020

Stanley was super helpful and very nice. I did not need to wait when I got there. I did a safety inspection and it was quick and easy. More

by MERISA_WONG_25
Recommend Dealer
Yes
Employees Worked With
Stanley
June 25, 2020

Awesome service guys...fast, friendly, great communication, facility, location, and people. The phone set up for the appointment was very easy and all interactions were a pleasure More

by gbland1986
Recommend Dealer
Yes
Employees Worked With
Kiko Martinez, Nicole Vinson
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