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Tony Honda Kona
Kailua Kona, HI
420 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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420 Reviews of Tony Honda Kona
Verified Customer
November 04, 2020
I arrived 5 minutes early for my scheduled appointment and was immediately greeted, and "processed" It was regular oil change & associated inspections/fluid replacement. Everything was very timely, and S and was immediately greeted, and "processed" It was regular oil change & associated inspections/fluid replacement. Everything was very timely, and Stan's report on recommended services for my next visit was very clear and appreciated. All my questions were answered, especially with respect to immediate necessity vs anticipated driving (not much). My car & the checkout process was completed within 1-1/2 hours - incredibly efficient, thank you! More
by saundra0
Employees Worked With
Stan Heldt
November 03, 2020
Outstanding service, would recommend to others needing service. I was able to get my car in as soon as I arrived, and the service was extremely quick. service. I was able to get my car in as soon as I arrived, and the service was extremely quick. More
by YATESJ006
Employees Worked With
Jay
November 02, 2020
We came in to have a recall item fixed. We left with recommendations for our 1999 Honda CR-V to keep running in good shape. No pressure. Felt good after we left. recommendations for our 1999 Honda CR-V to keep running in good shape. No pressure. Felt good after we left. More
by azrigsby
Employees Worked With
Stan
November 01, 2020
Richard Soriano so helpful. He and Nelson (finance) were very professional and polite. Richard worked with my son to make sure I got the perfect car for me very professional and polite. Richard worked with my son to make sure I got the perfect car for me More
by COLLEEN15
Employees Worked With
Kiko Martinez
October 31, 2020
3 times for the same problem and still not fixed, waste my time, have to go back again, Stan is very accommodating but the techs need to support him and stop the return visits for the same issue. Also tech my time, have to go back again, Stan is very accommodating but the techs need to support him and stop the return visits for the same issue. Also techs need to clean up after they are done as grease and fingerprints are left for me to clean up, poor QA. Each time the techs turn off the lights, courtesy lights etc... I have to put them back to my settings, minor inconvenience but come on leave things like you found them. More
by CHARLIE_KONA
Employees Worked With
Stan
October 31, 2020
Staff is friendly, courtesy, professional and FAIR.Both Staff is friendly, courtesy, professional and FAIR. Both Salesman and Sales Manager were knowledgeable and prepared to offer a fair deal. Service De Staff is friendly, courtesy, professional and FAIR. Both Salesman and Sales Manager were knowledgeable and prepared to offer a fair deal. Service Department staff was friendly and professional also and adds to the reputation of this dealership. More
by WILLIAM_LG_KWAN
Employees Worked With
Cameron - Sales Manager
October 30, 2020
I was able to schedule service at a convenient day and time without having to wait days.. Service on my vehicle was fast. Stan was friendly and helpful. time without having to wait days.. Service on my vehicle was fast. Stan was friendly and helpful. More
by lori2tango
Employees Worked With
Stan
October 30, 2020
Johnathan was great & very helpful is helping me feel safe with my care repairs. He suggested, but did not push, to help me get what was needed. safe with my care repairs. He suggested, but did not push, to help me get what was needed. More
by NSARBER
Employees Worked With
Johnathan Walsh I believe
October 30, 2020
The team was so helpful and so kind! They explained everything so I understood what was going on with my car. I’m impressed by the professionalism and customer service. everything so I understood what was going on with my car. I’m impressed by the professionalism and customer service. More
by AVFREELING
Employees Worked With
Jonathan Walsh
