
Tony Divino Toyota
Riverdale, UT
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I had a deeply disappointing experience with Fernando Laguna at Tony Divino. Before writing this, I reached out to Russ Layton (Co-Owner/Manager), but have yet to receive a response. I had been in commu Laguna at Tony Divino. Before writing this, I reached out to Russ Layton (Co-Owner/Manager), but have yet to receive a response. I had been in communication with Fernando for over a day regarding a used Toyota Sienna. We had discussed details around pricing for both my trade-in and the Sienna itself, as well as monthly payment estimates. I made it clear that I worked over an hour away, shared my schedule, and let him know exactly when I would be heading to the dealership. Despite all of this, when I arrived, Fernando kept me waiting in the lobby for about 15 minutes. When he finally came out, he informed me that I had arrived early and that the vehicle had just been sold to the people sitting nearby. I understand cars sell — that’s the nature of the business. What I find unacceptable is the lack of communication. The ethical and professional approach would have been to alert me as soon as another buyer became seriously interested, particularly knowing I was en route from such a distance. Instead, my time and effort were treated as secondary to closing a sale. This kind of disregard erodes trust. As buyers, we don’t have much leverage — which makes it even more important to work with dealerships that value honesty and respect. I would strongly encourage others to choose a different dealership to spend their hard earned money at. More
I saw the car I had been looking for at Tony Divino in Layton. We went to Layton to look at it. Our salesperson was Sean, he was great to work with. We purchased the car, everyone was very helpful. Lat Layton. We went to Layton to look at it. Our salesperson was Sean, he was great to work with. We purchased the car, everyone was very helpful. Later after leaving the lot, we realized there was only one key, I talked to Justin (the manager) and he agreed to get another key made. Our overall experience wonderful. GE More
I would have given them a “0” rating if that were possible. We had our 2025 Prius towed to Tony Divino Toyota because we hit a piece of debris on the freeway and wrecked a tire and wheel, and Toyota possible. We had our 2025 Prius towed to Tony Divino Toyota because we hit a piece of debris on the freeway and wrecked a tire and wheel, and Toyota Care would only tow the vehicle 25 miles. I spoke to one of the dealership’s service managers, explained the situation, and was told they wouldn’t cover the claim because it was an “after market” road hazard policy. She never even made an attempt to look the information up through Toyota Care. I have tire and wheel protection through Toyota Care, and was denied coverage, had to pay for the repair out of pocket, because the dealership claimed it couldn’t find record of my tire coverage and denied my request for a refund. After contacting Toyota Financial about the dealership issue, the representative verified the fact that the Tony Divino should have been able to verify my coverage by VIN number, telephone number, or name and address. I was also told by the Toyota Care representative that because of the time delay in reporting and filing a claim, I may not be reimbursed at all. I have had the same Toyota Care coverage on the other 6 Toyota vehicles I currently own, or have owned, and have never experienced treatment like this from any other Toyota dealership. Extremely disappointed in Tony Divino’s performance. More
Very friendly staff, I know they are pretty busy, I always prepare to wait at least an hour or so. But that’s the norm,,with any dealership, believe me I have 3 Different types of vehicles VW- & Che always prepare to wait at least an hour or so. But that’s the norm,,with any dealership, believe me I have 3 Different types of vehicles VW- & Chevy More
I always come to Tony Divino Toyota in Riverdale, UT because I like the service there. About twice a year I travel 350 miles to the area and visit to have them check out my car for any repairs, oil cha because I like the service there. About twice a year I travel 350 miles to the area and visit to have them check out my car for any repairs, oil changes, or tire rotations. The service staff is friendly and helpful. This last time I was informed by Jorge Grajeda that I needed some things done, but I was not pressured to do them all at once. His suggestion was to wait on for my next visit to finish the other things that could wait for another trip. Excellent service! More
Our sales representative, Justin Booth, has been very helpful to us throughout the entire process of purchasing our car. Through the long process of getting our car, he kept us informed as to the status helpful to us throughout the entire process of purchasing our car. Through the long process of getting our car, he kept us informed as to the status of our vehicle and reassured along the way. The instruction he gave us on how to operate our car was so helpful. Nowadays all the new technology in new cars is quite intimidating to us old folks. He showed us how to work all the gadgets and offered added help if we needed it down the road. Over all, the outcome has been great and we are very pleased. More
I would recommend this dealership to my friends. The service staff, mechanics and everyone I have interacted with are all very professional and knowledgeable. A BIG thank you to all of them from mys The service staff, mechanics and everyone I have interacted with are all very professional and knowledgeable. A BIG thank you to all of them from myself. My issue with my 4Runner yesterday was taken care of immediately and I left felling that they had solved the issue at hand. Thank You! More
Michael and Garzai were super helpful and friendly. Michael helped me get out of a bad deal from another dealership and ultimately saved me thousands Michael helped me get out of a bad deal from another dealership and ultimately saved me thousands More