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Tony Betten and Sons Ford

Grand Rapids, MI

4.8
69 Reviews

3839 Plainfield Ave. NE

Grand Rapids, MI

49525

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Showing 69 reviews

January 01, 2022

Dealer service was helpful with all questions and responded quickly on any follow up. Mark V was personable but not pushy. More

by Coughlindavidg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark V
December 30, 2021

Very good experience. Deal was handled very professionally. Very satisfied. Would use this dealership again. More

by kpweesies
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Goodwin
May 29, 2021

Experienced sales and service staff, great facility well maintained and easy to work with. Friendly and helpful in all my experiences. Always willing to help when there is a question or problem. More

by jneusiis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aarim Powers, Ryan Goodwin
May 31, 2021 -

Tony Betten and Sons Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 30, 2020

Tyler was very efficient, had vehicles ready for me to test drive when I got there. Made the process very easy . Never expected to drive home anew car that easily! More

by merklemarcie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Palmer
Jan 06, 2021 -

Tony Betten and Sons Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are always more than happy to assist you if anything else comes up. Take care!

September 04, 2020

We live in the Detroit area and have plenty of Ford Stores to choose from, but consider Tony Betten Ford our home town Ford Dealer. Kris and the entire team at Tony Betten Ford are the most friendly an More

by randylouks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Johnson
Sep 08, 2020 -

Tony Betten and Sons Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for taking the time to notice those efforts and for leaving such an awesome review! It means so much to have earned your trust in our business. If there is anything else we can do to assist you, please let us know! Take care!

June 16, 2020

Always an easy experience with Tony Betten. 3rd vehicle I have bought there, and will buy again. Tyler always makes the process easy, and works to make sure you get what you need. More

by Dan
Recommend Dealer
Yes
Employees Worked With
Tyler Palmer: Sales Associate, Ryan Goodwin
Jun 17, 2020 -

Tony Betten and Sons Ford responded

Dan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

January 07, 2020

Fast and friendly service. I feel very lucky with the sales staff who looked after me. This is the second vehicle I've purchased & am pleased. More

by Gmburkhart.
Recommend Dealer
Yes
Employees Worked With
Tim Walters and Glenn Betten
Jan 08, 2020 -

Tony Betten and Sons Ford responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

October 15, 2019

Great place to do business Friendly, professional a great experience all around highly endorse Will continue to have this dealer work on all my cars and will buy form them again More

by PVH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 17, 2019 -

Tony Betten and Sons Ford responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

October 15, 2019

Best in the Mid-West Paris went out of his way to locate and secure a dealer trade for for my wife's Explorer! Great to work with! Betten Ford has been our dealership for More

by Tracker1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvir in Service, Jessica in Service, KJ, Matt and more!
Oct 17, 2019 -

Tony Betten and Sons Ford responded

Thank you for your kind words and congratulations on your new Explorer. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

October 15, 2019

Excellent services. We absolutely love our new Ford Edge. Mark is amazing he went above and beyond to find exactly what we wanted. Excellent services and professional a More

by Jackie & Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark V, Ryan Goodwin
Oct 17, 2019 -

Tony Betten and Sons Ford responded

Jackie & Rich, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Enjoy your new Edge and if you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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