3839 Plainfield Ave. NE
Grand Rapids, MI 49525
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Tyler Palmer was very accommodating. Super salesman. Dealership made best offer the last 3 vehicles, this made it worth the drive from Muskegon.
Top shelf , great dealership, clean and professional, Good people and great staff who try to get you back on the road quickly
Tried to squeeze every dollar out of me, did credit application without my permission which affects my score, even after I told them I had my own financing. Monthly lease payment more than was quoted and promised. Go elsewhere!!!
Knowledgeable staff, personable sales man. Dealer was clean and organized. The salesman answered ALL of my questions regarding the Mustang Mach-E. A HUGE factor for me as I was going from a gas vehicle to electric
Feel like I got ripped off. Once I decided on the truck I wanted to buy the Ford Friends and Family discount mysteriously went away and so did the special 3.99% financing which all the sudden jumped to 7.06%. Worse than that the $10,000 discount off the previous truck I looked at soon turned to next nothing discount off the list price on the truck I wanted. Just had an overall terrible experience at Tony Betten Ford and it sucks because I’ve been loyal to Ford and Tony Betten having bought my other truck from them 9 years ago with no problem. This time was a problem. I don’t recommend Tony Betten because they couldn’t care less about you. They will rip you off like they did me. From the sales guy I tried to work with to the financing was all a terrible experience. The even worse problem is they didn’t even take the time to show me how to use all the features the truck has. Emailed the sales manger to see if I could could come back in to have someone show me how to use the truck’s features and never heard back from him. Terrible experience. Do not buy from Tony Betten Ford.
We have been dealing with Tony Betten for 15 years and 5 leased vehicles. Have always had great service. Highly recommend.
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