Tomball Ford

Avoid Servie department at all costs I have dealt with car dealerships and companies many times before. I have also never left a review online before. The service and customer service was I have dealt with car dealerships and companies many times before. I have also never left a review online before. The service and customer service was so bad that I felt I should take time to tell others to avoid the service department. Would not call me and communicate at all about what was happening with vehicle. Was told by sales advisor it would be done. But without communication by them it was always postponed 2 more days, and 2 more, and 2 more. With no explanation or reasoning why. Had to call/talk to about 10 people, wait 6 days, and go up there myself to actually figure out anything. Many other things I could mention, but overall worst customer service and lying I have ever encountered with ANY business, not just a auto company. I advise to take it to another Ford dealer and avoid this one if you must take it to Ford dealer for recalls. What a shame this expiereince is. More

Great Service! The service crew and were very helpful and super friendly. Hey his was my first time here but will not be the last; they’ve earned my business for man The service crew and were very helpful and super friendly. Hey his was my first time here but will not be the last; they’ve earned my business for many years to come! Thanks More

Stellar service Steve B. And crew were very awesome and helped me into the car of my dreams. And the wait wasn’t long at all considering that I had been to work the Steve B. And crew were very awesome and helped me into the car of my dreams. And the wait wasn’t long at all considering that I had been to work the night before with no sleep! More

Fantastic Everything was sooo easy at Tomball Ford..Dennis the salesman was great..did everything possible to make my new car buying a great experience..recomme Everything was sooo easy at Tomball Ford..Dennis the salesman was great..did everything possible to make my new car buying a great experience..recommend Tomball Ford More

Excellent We had such a great experience at Tomball Ford! Matt went above and beyond expectations & helped us leave out in a new car with a smile on our faces! We had such a great experience at Tomball Ford! Matt went above and beyond expectations & helped us leave out in a new car with a smile on our faces! Will definitely be going back for future purchases as well as sending all of our friends and family! More

So Crooked I'm can't believe this dealership has as many positive reviews that are showing up. I truly question the authenticity of most of them. If you're goi I'm can't believe this dealership has as many positive reviews that are showing up. I truly question the authenticity of most of them. If you're going to shop this dealership, do so with caution. It's worth getting a third party mechanic opinion on any used, even CPO car, from them. More

Awesome I have dealt with 6 different Ford dealers over the years, and this was bar far my best experience. See Gregg H for all your Ford needs, an awesome s I have dealt with 6 different Ford dealers over the years, and this was bar far my best experience. See Gregg H for all your Ford needs, an awesome salesman!!!! More

Tomball Ford, my only dealership my latest car buying experience with Tomball Ford was wonderful as always. This was my third vehicle purchase with them which went as smoothly as the my latest car buying experience with Tomball Ford was wonderful as always. This was my third vehicle purchase with them which went as smoothly as the previous two. I could go on and on. Thanks Tomball Ford! More

Best Tag Team Duo My husband and I were just looking at F150s but with the expertise of Art and Ahmed we ended up purchasing a great vehicle at a great price. We would My husband and I were just looking at F150s but with the expertise of Art and Ahmed we ended up purchasing a great vehicle at a great price. We would recommend Tomball Ford with the tag team duo of Art and Ahmed. More

Great salesman Over the last 9 years my family and I have purchased 6 vehicles from Tomball Ford and every time we made sure Jorge Lopez was our salesman, he’s very Over the last 9 years my family and I have purchased 6 vehicles from Tomball Ford and every time we made sure Jorge Lopez was our salesman, he’s very good at his job and is a very professional person. Hopefully he’ll be around when I purchase my next vehicle. More