Tom Wood Volkswagen Noblesville
Noblesville, IN
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224 Reviews of Tom Wood Volkswagen Noblesville
This was one of the best car shopping experiences we have had in a long long time. Everyone made us feel very comfortable and made us feel like family. They interacted with our kids as well which meant a lot had in a long long time. Everyone made us feel very comfortable and made us feel like family. They interacted with our kids as well which meant a lot. Very knowledgeable and very friendly staff. More
Excellent experience buying a brand new car. Mark Jones is a wonderful seller. I had been on different dealers and they didn’t sound original. is a wonderful seller. I had been on different dealers and they didn’t sound original. More
This dealership and our sales associate Ryan Behner stated that being transparent and wanted to earn my business was the top priority. Well after a very long car buying processes filled with lies and stated that being transparent and wanted to earn my business was the top priority. Well after a very long car buying processes filled with lies and broken promises. We will be taking our business elsewhere. In the car buying process, we had an agreed upon price for a car which they didn’t have on their lot but assured us they would be able to get it. After a week of limited communication, unanswered phone calls and vague reply emails. We decided to concede our decision and go with a lower trim which was on their lot. The difference in the cars were exterior features and difference stock rims. They offered to switch out the rims to ones on their lot and it was communicated that these were thrown in for free. Upon receiving the final price, the rims, we charged and put in the price. Upon speaking with the manager (Lauren Bailey), they were unable to make it right and provide the offer based on their word. This dishonesty was the final straw. Please do not waste your time working with this dealership as they truly exemplify the stereotypes of the dishonest big dealership that doesn't put the customer first. More
Great experience with my salesman Alex Bell and the GM Mike Bragg. This is my second car purchase from this dealership, I plan to continue to purchase cars from the dealership moving forward. 5 stars Mike Bragg. This is my second car purchase from this dealership, I plan to continue to purchase cars from the dealership moving forward. 5 stars More
repairs always take too longthis dealership never ever repairs always take too long this dealership never ever has any loaner cars available at the time of pickup, service department employee didn’t kno repairs always take too long this dealership never ever has any loaner cars available at the time of pickup, service department employee didn’t know much about the parts that were replaced or wether they were covered by warranty More
Great experience Mark made us fell at home it felt like visiting family and a not a Dearlership >If you need or want a new or used vehicle call Mark you wont go wrong they sell more then Volkswagens . And visiting family and a not a Dearlership >If you need or want a new or used vehicle call Mark you wont go wrong they sell more then Volkswagens . And can't forget Louren great part of the team . THANK YOU BOTH WAY TO GO GREAT JOB YOUR MY ONLY DEALER FROM NOW ON THANK YOU AGAIN DANNY More
This is the 2nd car that I have purchased at this dealer. They are a pleasure to work with, both in the sales department and service department. They are a pleasure to work with, both in the sales department and service department. More
Great experience with Ryan for first car buying, very knowledgeable of questions and found the answers to make certain. Very non-stressful process with him, the staff was also very nice and respectful. knowledgeable of questions and found the answers to make certain. Very non-stressful process with him, the staff was also very nice and respectful. More
Very disappointed in the after sales service. 82 days waiting on tag. Lots of phone calls on my part. Little help on theirs. Dont recommend. waiting on tag. Lots of phone calls on my part. Little help on theirs. Dont recommend. More
I visited the dealer to potentially purchase a gently used Honda. I worked with Alex and purchased the vehicle that day. Alex is knowledgeable, friendly, and very helpful - not pushy. I had a very good e used Honda. I worked with Alex and purchased the vehicle that day. Alex is knowledgeable, friendly, and very helpful - not pushy. I had a very good experience and found exactly what I was looking for. More