Tom Wood Volkswagen Noblesville

Recently we were heading on a vacation over a holiday weekend with our new Atlas and we noticed a nail n our tire so took it to Tom Wood to see if they could help only a half and hour before closing - th weekend with our new Atlas and we noticed a nail n our tire so took it to Tom Wood to see if they could help only a half and hour before closing - the service manager went over beyond to help us and was willing to drive to Castleton and stay over to make sure we would be able to leave on vacation!!! Awesome people!!! More

Excellent job from start to finish with the Service Department! Could not have been better!! Department! Could not have been better!! More

Brought my car in for transmission repair, service staff ( Matt & Brian) were very professional and communicated frequently with status updates. ( Matt & Brian) were very professional and communicated frequently with status updates. More

Trey was great! He was knowledgeable, friendly and efficient! He helped my daughter with her first car purchase. He was patient and took time explaining car and features to her. No pressure! efficient! He helped my daughter with her first car purchase. He was patient and took time explaining car and features to her. No pressure! More

Steven in the service department was very thorough and polite. That’s really all I have to say, the 25 word minimum is silly, silly. polite. That’s really all I have to say, the 25 word minimum is silly, silly. More

Tom Wood VW of Noblesville offered excellent service for my Passat. The oil change was completed in a timely manner using a high quality oil and filter. The service tech also completed a thorough inspection my Passat. The oil change was completed in a timely manner using a high quality oil and filter. The service tech also completed a thorough inspection and identified that my brakes needed replaced. The guest wifi didn't work though so couldn’t connect my laptop to get work done while waiting. More

Awesome sales Masonn was great not pushy. Answer our question honest made us fill appreciated. Quick financing fast overview of the car with Masonn and Mark. Great people will be back in the future. question honest made us fill appreciated. Quick financing fast overview of the car with Masonn and Mark. Great people will be back in the future. More

We not only got the best deal at Tom Wood, but also had the best experience with Trey Hill. He answered all of our questions with a lot of patience and was able to help us narrow down what was most import the best experience with Trey Hill. He answered all of our questions with a lot of patience and was able to help us narrow down what was most important for our family. We ended up leasing a VW Atlas and absolutely love it - we were also excited to find that a higher trim fit in our budget because of the excellent pricing. More

I would NOT bring your Volkswagen here. They not only have poor time management but even worse customer service… especially their general manager. The lack of respect given to PAID customers is ridiculo have poor time management but even worse customer service… especially their general manager. The lack of respect given to PAID customers is ridiculous and I was told after my $1200 repair that it was my warranty company who made it take longer when in fact they had never even reached out to them unless I was consistently calling, and to be clear I have the receipts for those messages along with confirmations from the dealership. Not even two months after paying for the repair my 2014 Jetta stalls on me and surprise… it’s because they didn’t repair everything correctly. Their general manager actually told me, “When did you become a mechanic all of a sudden”, as I was reading off where the repair wasn’t completed. I guess I had to become one when they couldn’t do their jobs properly. More

We were greeted by almost everyone. Entire staff very friendly. Very transparent deal. Not the typical dealership experience. No pressure to buy higher trim levels. I was shown exactly what I was interes friendly. Very transparent deal. Not the typical dealership experience. No pressure to buy higher trim levels. I was shown exactly what I was interested in. More