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Tom Wood Volkswagen Noblesville

Noblesville, IN

4.4
224 Reviews

14701 Tom Wood Way

Noblesville, IN

46060

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224 Reviews of Tom Wood Volkswagen Noblesville

August 08, 2019

Very welcoming crew I am happy to say that even though we had a little bit of miscommunication the service team was 100% dedicated to get the service done under the time More

by Herminia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
There were 2 other people but my apologies, I can’t remember their names!, Allie Anderson, Caleb Knight
Aug 09, 2019 -

Tom Wood Volkswagen Noblesville responded

We are so sorry for the miscommunication you experienced, Herminia, but are so thankful we could live up to your expectations otherwise. We thank you for choosing Tom Wood Volkswagen Noblesville, and we hope you will continue to choose us in the future!

July 24, 2019

Tom Wood so so Salesperson was good. Sales manager offered me something completely different than what I asked for. Finance guy called me out personally for someth More

by Cargurl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sharee, Andy-finance, Mike Thompson
Jul 25, 2019 -

Tom Wood Volkswagen Noblesville responded

We sincerely apologize for the experience you had as we never want to see reviews like this. Please contact me directly at 317-853-4576 so I am able to better understand your time with us. Thanks, Michael Bragg, General Manager.

June 19, 2019

Tom Wood Volkswagen Everyone at the dealership was friendly, helpful, and knowledgeable. I was impressed by the service and patience, and I never felt pressured. Mark Jo More

by JanetG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Bailey, Mark Jones
Jun 20, 2019 -

Tom Wood Volkswagen Noblesville responded

Wow, thanks for the kind words, Janet! We are pleased to know you were pleased with your experience with us. Come back anytime!

May 11, 2019

Amazing experience with Sharee she helped me to find exactly She helped me to find exactly what I needed. The sales tram was truly helpful and accommodating to everything I needed they even stayed late to help m More

by Alexx1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharee , Lauren Bailey
May 13, 2019 -

Tom Wood Volkswagen Noblesville responded

We are happy to know you are pleased with your experience, and want to thank you for taking the time to leave such a kind review. We aim to make the sales process truly seamless, and we are happy to know we met your expectations. We hope you are enjoying your new car, and please let us know if there is anything else we can assist you with!

April 27, 2019

VW Golf Good experience all the way around. Mark was very helpful and friendly. Comfortable, clean dealership. I like being able to see the service area. Than More

by Holdzkom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Bailey, Mark Jones
May 01, 2019 -

Tom Wood Volkswagen Noblesville responded

We’re grateful for your kind words! We hope you will tell others about us, and send them our way for any service needs. Thanks again!

April 02, 2019

Leasing a 2019 Tiguan SE Glenn at Tom Wood Noblesville is the greatest salesman I’ve ever encountered! He goes above and beyond with any of your needs and makes sure you are g More

by Memarshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Salas, Lauren Bailey, Glenn Hughes
May 01, 2019 -

Tom Wood Volkswagen Noblesville responded

Thank you for taking time to comment. Your opinion matters, and we’re pleased you think well of us. Stop by anytime for anything you may need. We never tire of seeing our customers again!

March 24, 2019

100% Happy Wow very very happy with my purchase and the way they met all my needs by finding my 2019 VW Atlas with all the options I wanted. Lauren the finance M More

by jlark9894
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Salas, Lauren Bailey
March 16, 2019

Tom Wood Volkswagen - Noblesville Gets It Right Super friendly staff. I drive 45 minutes to come to their service department because I know I can trust them, and that’s something very important to More

by golfingchef
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McNamee
March 11, 2019

Excellent job The response to my needs was prompt and quick. They said it might take 2-3 hours... I was out in a little over an hour More

by DTG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McNamee
February 07, 2019

Buy a car with Alex! We were so happy with the service at Tom Wood in Noblesville. I would highly recommend Alex as your salesman. He is extremely knowledgeable and allowe More

by kjr71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex/forget last name
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