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Tom Wood Volkswagen Noblesville

Noblesville, IN

4.4
226 Reviews

14701 Tom Wood Way

Noblesville, IN

46060

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226 Reviews of Tom Wood Volkswagen Noblesville

September 11, 2019

Pleased Everyone was helpful Very nice waiting area with glass so you can see the service area I have never seen a service area as neat and clean as this s More

by Russ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Anderson, Caleb Mitchell
Sep 11, 2019 -

Tom Wood Volkswagen Noblesville responded

Glad you are pleased, Russ! We are thankful for your business and hope you will continue to choose us for your service needs in the future.

August 15, 2019

Extremely pleased with car buying experience Nathan Salazar my salesman was extremely helpful and knowledgeable in my purchase decision. He provided the necessary information and was able to get More

by Tom Wood VW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Salazar
Aug 16, 2019 -

Tom Wood Volkswagen Noblesville responded

Wow, thank you so much for the great review! We appreciate your kind words and are so thankful for your recommendation. Be sure to stop back in anytime there is anything else we can assist you with!

August 08, 2019

Very welcoming crew I am happy to say that even though we had a little bit of miscommunication the service team was 100% dedicated to get the service done under the time More

by Herminia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
There were 2 other people but my apologies, I can’t remember their names!, Allie Anderson, Caleb Knight
Aug 09, 2019 -

Tom Wood Volkswagen Noblesville responded

We are so sorry for the miscommunication you experienced, Herminia, but are so thankful we could live up to your expectations otherwise. We thank you for choosing Tom Wood Volkswagen Noblesville, and we hope you will continue to choose us in the future!

July 24, 2019

Tom Wood so so Salesperson was good. Sales manager offered me something completely different than what I asked for. Finance guy called me out personally for someth More

by Cargurl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sharee, Andy-finance, Mike Thompson
Jul 25, 2019 -

Tom Wood Volkswagen Noblesville responded

We sincerely apologize for the experience you had as we never want to see reviews like this. Please contact me directly at 317-853-4576 so I am able to better understand your time with us. Thanks, Michael Bragg, General Manager.

June 19, 2019

Tom Wood Volkswagen Everyone at the dealership was friendly, helpful, and knowledgeable. I was impressed by the service and patience, and I never felt pressured. Mark Jo More

by JanetG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Bailey, Mark Jones
Jun 20, 2019 -

Tom Wood Volkswagen Noblesville responded

Wow, thanks for the kind words, Janet! We are pleased to know you were pleased with your experience with us. Come back anytime!

May 11, 2019

Amazing experience with Sharee she helped me to find exactly She helped me to find exactly what I needed. The sales tram was truly helpful and accommodating to everything I needed they even stayed late to help m More

by Alexx1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharee , Lauren Bailey
May 13, 2019 -

Tom Wood Volkswagen Noblesville responded

We are happy to know you are pleased with your experience, and want to thank you for taking the time to leave such a kind review. We aim to make the sales process truly seamless, and we are happy to know we met your expectations. We hope you are enjoying your new car, and please let us know if there is anything else we can assist you with!

April 27, 2019

VW Golf Good experience all the way around. Mark was very helpful and friendly. Comfortable, clean dealership. I like being able to see the service area. Than More

by Holdzkom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Bailey, Mark Jones
May 01, 2019 -

Tom Wood Volkswagen Noblesville responded

We’re grateful for your kind words! We hope you will tell others about us, and send them our way for any service needs. Thanks again!

April 02, 2019

Leasing a 2019 Tiguan SE Glenn at Tom Wood Noblesville is the greatest salesman I’ve ever encountered! He goes above and beyond with any of your needs and makes sure you are g More

by Memarshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Salas, Lauren Bailey, Glenn Hughes
May 01, 2019 -

Tom Wood Volkswagen Noblesville responded

Thank you for taking time to comment. Your opinion matters, and we’re pleased you think well of us. Stop by anytime for anything you may need. We never tire of seeing our customers again!

March 24, 2019

100% Happy Wow very very happy with my purchase and the way they met all my needs by finding my 2019 VW Atlas with all the options I wanted. Lauren the finance M More

by jlark9894
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Salas, Lauren Bailey
March 16, 2019

Tom Wood Volkswagen - Noblesville Gets It Right Super friendly staff. I drive 45 minutes to come to their service department because I know I can trust them, and that’s something very important to More

by golfingchef
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McNamee
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