Back

Tom Wood Volkswagen Noblesville

Noblesville, IN

4.4
226 Reviews

14701 Tom Wood Way

Noblesville, IN

46060

Directions

By Type

226 Reviews of Tom Wood Volkswagen Noblesville

October 30, 2019

They were very knowledgeable when I asked questions. Everybody I talked to was very polite not pushy.Will Definitely be a return customer. I gave them five stars! More

by Randyspeer
Recommend Dealer
Yes
Employees Worked With
Khory Scaife , Lauren Bailey
Oct 30, 2019 -

Tom Wood Volkswagen Noblesville responded

Thank you for taking the time to comment! Your opinion matters, and we're pleased you think well of us. Stop by anytime!

October 30, 2019

Tom Wood volswagen on 146th is a great place to by a car. The sales man (trey hill) we worked with did a very good job at finding the vehicle for us. Very professional and him coming out in the nasty rain to More

by Bret
Recommend Dealer
Yes
Employees Worked With
Trey hill, Lauren Bailey
Oct 31, 2019 -

Tom Wood Volkswagen Noblesville responded

Thank you for the kind review! So pleased to know you’re pleased. Stop by again soon in your new car and let us know how things are going. Thanks again!

October 29, 2019

Received an immediate appointment and speedy service when brake pads alert came on. It was a computer issue and problem was fixed for free. Thank you! More

by AW
Recommend Dealer
Yes
Employees Worked With
David Harden
Oct 30, 2019 -

Tom Wood Volkswagen Noblesville responded

Thanks for the review! Auto service is SO important. We're pleased you trusted us with your vehicle, and that you were satisfied with our work. Thanks again!

October 15, 2019

Very knowledgeable and courteous My expectations were met, as explained upon arriving- the entire staff was extremely courteous. I would and have recommended Tom Wood VW to friends a More

by BAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McNamee
Oct 15, 2019 -

Tom Wood Volkswagen Noblesville responded

Thank you for taking time to comment! Your opinion matters, and we’re pleased you think well of us. Stop by anytime!

October 11, 2019

No problems! My experience went very smoothly at Tom Wood Volkswagen. Mark Jones was a very nice salesperson and I Wood do business with that dealership again. More

by Dadagale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Jones
Oct 14, 2019 -

Tom Wood Volkswagen Noblesville responded

It’s always good to hear we’re liked, and that we do a good job. We take great care to make sure our vehicles will make their new owners happy. We’re happy you’re one of them!

October 03, 2019

Great Sales. Terrible finance Manager Do not finance through them. Andy Skinner (the finance manager) pushed hard to sign us up for the Smart Payment Plan. This is a scam where this compan More

by justhekicker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy Skinner
Oct 07, 2019 -

Tom Wood Volkswagen Noblesville responded

We want to keep this simple and believe there is some miscommunication within your experience. Please reach out so we can further discuss as I would like to learn more in detail about this situation. All my best, Michael Bragg, General Manager. 317-853-4576

October 02, 2019

Over two hours to pay cash for car purchase.Khory good. Over two hours to pay cash for car purchase. Khory good. Experience went from good to bad to angry with 2 hour wait. So sad More

by Cranky customer
Recommend Dealer
No
Employees Worked With
Khory
Oct 14, 2019 -

Tom Wood Volkswagen Noblesville responded

We’re sorry for the delays with your experience. We ask if you would like to leave further feedback to help us better understand your situation, that you reach out directly at 317-853-4576. All my best, Michael Bragg, General Manager.

September 27, 2019

Pricing to high The pricing for parts and labor was extremely high. Also, the quality of work was not good. I opened the hood and found 4 plastic screws that hold dow More

by Rewman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Harden
Oct 07, 2019 -

Tom Wood Volkswagen Noblesville responded

We’re sorry to hear that your experience with us wasn’t up to par. We apologize for the screws, but invite you to contact me directly if you would like to discuss the pricing structure with us. All my best, Peter Charles, Service and Parts Director, 317-428-6947.

September 20, 2019

Awesome Great customer service. They really go above and beyond. Mark is great highly recommend. Can't thank Mike Bragg and Mike Thompson enough. Love my Tig More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bragg, Mike Thompson, Mark Jones
Sep 20, 2019 -

Tom Wood Volkswagen Noblesville responded

Wow thanks, for the kind words, Heather! We appreciate it more than you know. We're glad you are loving your Tiguan, stop back in anytime!

September 18, 2019

Mark and Mike Great To Deal With Mark Jones and Mike Bragg could not have made our buying experience better. We highly recommend these 2 at Tom Wood Volkswagen at 146th and Highway 37 More

by Greg and Randy Goff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bragg, Mark Jones
Sep 18, 2019 -

Tom Wood Volkswagen Noblesville responded

We appreciate your kind words more than you know, and thank you for the great review! Stop back in anytime, we look forward to working with you again in the future.

...
18
...