Tom Wood Volkswagen Noblesville

Received an immediate appointment and speedy service when brake pads alert came on. It was a computer issue and problem was fixed for free. Thank you! brake pads alert came on. It was a computer issue and problem was fixed for free. Thank you! More

Very knowledgeable and courteous My expectations were met, as explained upon arriving- the entire staff was extremely courteous. I would and have recommended Tom Wood VW to friends a My expectations were met, as explained upon arriving- the entire staff was extremely courteous. I would and have recommended Tom Wood VW to friends and colleagues. More

No problems! My experience went very smoothly at Tom Wood Volkswagen. Mark Jones was a very nice salesperson and I Wood do business with that dealership again. My experience went very smoothly at Tom Wood Volkswagen. Mark Jones was a very nice salesperson and I Wood do business with that dealership again. More

Great Sales. Terrible finance Manager Do not finance through them. Andy Skinner (the finance manager) pushed hard to sign us up for the Smart Payment Plan. This is a scam where this compan Do not finance through them. Andy Skinner (the finance manager) pushed hard to sign us up for the Smart Payment Plan. This is a scam where this company is between you and your lender and the middle company charges you $2.50 every time you make a payment and then on top of that if you pay extra towards your loan they pocket that money up to $400 so over the life of a 5 year loan you pay $700 for the "convenience" of making your car payment. Andy did not explain any of these fees and it was presented as if you had to use this service. I'm sure Tom Wood also gets a kickback from this scheme since they push it so hard. More

Over two hours to pay cash for car purchase.Khory good. Over two hours to pay cash for car purchase. Khory good. Experience went from good to bad to angry with 2 hour wait. So sad Over two hours to pay cash for car purchase. Khory good. Experience went from good to bad to angry with 2 hour wait. So sad More

Pricing to high The pricing for parts and labor was extremely high. Also, the quality of work was not good. I opened the hood and found 4 plastic screws that hold dow The pricing for parts and labor was extremely high. Also, the quality of work was not good. I opened the hood and found 4 plastic screws that hold down the clowning over the engine we're not screwed in. More

Awesome Great customer service. They really go above and beyond. Mark is great highly recommend. Can't thank Mike Bragg and Mike Thompson enough. Love my Tig Great customer service. They really go above and beyond. Mark is great highly recommend. Can't thank Mike Bragg and Mike Thompson enough. Love my Tiguan. More

Mark and Mike Great To Deal With Mark Jones and Mike Bragg could not have made our buying experience better. We highly recommend these 2 at Tom Wood Volkswagen at 146th and Highway 37 Mark Jones and Mike Bragg could not have made our buying experience better. We highly recommend these 2 at Tom Wood Volkswagen at 146th and Highway 37 in Noblesville. You will not be disappointed. More

Pleased Everyone was helpful Very nice waiting area with glass so you can see the service area I have never seen a service area as neat and clean as this s Everyone was helpful Very nice waiting area with glass so you can see the service area I have never seen a service area as neat and clean as this shop More

Extremely pleased with car buying experience Nathan Salazar my salesman was extremely helpful and knowledgeable in my purchase decision. He provided the necessary information and was able to get Nathan Salazar my salesman was extremely helpful and knowledgeable in my purchase decision. He provided the necessary information and was able to get me the price I wanted. I will recommend Nathan and Tom Wood to my friends and family when they are ready to buy a car.. More