Tom Wood Volkswagen Noblesville

Trey took time to explain all features of the car to me and worked hard to get the car I wanted. Thank you for all your hard work. and worked hard to get the car I wanted. Thank you for all your hard work. More

My visit was amazing and haveing Ryan as our salesman was even better. He was able to do exactly what i asked and it just made the sale even better. The time we spent waiting on the right bank approval was e even better. He was able to do exactly what i asked and it just made the sale even better. The time we spent waiting on the right bank approval was easy to do, the easy conversation he unlike many were able to provide. More

Just worked with Ryan Behner to purchase a VW Passat at Tom Wood VW and working with Ryan was a great experience. Ryan made my time at the dealer painlessly pleasant and worked quick and hard to get me the Tom Wood VW and working with Ryan was a great experience. Ryan made my time at the dealer painlessly pleasant and worked quick and hard to get me the best deal possible. I highly recommend stopping at Tom Wood and ask for Ryan for a great deal and terrific experience. More

Very friendly and professional, trustworthy and will answer all your questions without giving you the run around. I feel very comfortable with my vehicle being serviced here! answer all your questions without giving you the run around. I feel very comfortable with my vehicle being serviced here! More

All personnel from Dealership were knowledgeable and pleasant. The buying process went very well. All options to finance were clearly shown. We would recommend our salesman and Volkswagon Dealership. pleasant. The buying process went very well. All options to finance were clearly shown. We would recommend our salesman and Volkswagon Dealership. More

Exceptional Service, very friendly staff!! I would definitely go back when I'm looking to purchase a new vehicle. Ask for Trey he is a A1 salesman. definitely go back when I'm looking to purchase a new vehicle. Ask for Trey he is a A1 salesman. More

Trey was amazing in finding my the right car at the price I needed it to be at. Thanks to everyone who helped me out. I needed it to be at. Thanks to everyone who helped me out. More

" I wish everything in life could be this easy" My wife and I bought a Passat yesterday (02-14-2020) and the experience was great. We have been around lots of hap hazard and bullish salespeople ove My wife and I bought a Passat yesterday (02-14-2020) and the experience was great. We have been around lots of hap hazard and bullish salespeople over the past 49 years! We usually just walk away and try another dealership. We were so impressed with our salesman, Trey Hill. He answered every question with knowledge and kindness. I'm 68 and my wife is 67, Trey and I talked at length about all the changes that VW has made in recent years to improve the brand. Trey was very respectful while teaching us both about how the dealership stands behind their cars. We both feel that we walked away with a brand new car. We both hope the service department can match Treys expertise and our expectations! My wife got a new (used) car for Valentines Day. But we both have a new friend in Trey and a dealership (Tom Wood VW) we can trust. Thank you for employing Trey. He will do your dealership proud! More

Easy to work with. No haggle sales. No upsell pressure. We asked to see what we saw on their website. It was ready and waiting when we got there. It was ready in a matter of days. Perfect used Passat for m We asked to see what we saw on their website. It was ready and waiting when we got there. It was ready in a matter of days. Perfect used Passat for my son. Loved the safety features most! More

I hate dealerships and this was very surprisingly pleasant. Feel free to write me at dave4653atgmail to get my opinion if you are thinking about buying from Tom Wood VW of Noblesville. Summary- So far so go Feel free to write me at dave4653atgmail to get my opinion if you are thinking about buying from Tom Wood VW of Noblesville. Summary- So far so good, and that's saying a lot coming from this Extremely Frugal shopper like me. Now if they are fair on service I'll bump it up to five stars. I'm a huge TDI fan (this is my third) but I'm VERY cheap so when I heard the Diesel-gate cars were coming back out I was interested. Test drove a Jetta TDI in Ohio (King's Auto) but it was a little tight inside. When I got done with the test drive I could smelled something familiar burning. Thought it might be a fluid on the exhaust after changing all the fluids but no smell under the hood. I could smell it outside the car, then it hit me, stuck caliper. I felt the wheels and one of them was warm. They had a service guy come out and he did the same and said yep,that's probably the issue. The sales guy with the funky hair was clueless. Their service guy took it right in to take care of it. These cars have been sitting for a couple years so these types of things can go wrong but many of them are great cars with low miles on them. I then decided to look at the Passats closer to home. My neighbor has a very nice looking one that I've always loved. Trey welcomed me in and we started the hunt. I test drove a few but found some cosmetic issues that I decided to pass on. I finally found one with very low miles on it and like brand new inside. Carfax looked clean but later in sun found that one door had been repainted. Wasn't on the Carfax so don't blame dealership for not seeing it. They had to pull my credit, which I had frozen, and Experian was a royal pain. They should be fired from the credit business. Transunion was fast and easy and my score was very high so I was approved. I wasn't too happy that they had to check my credit with 4 inquiries (if they all happen within 14 days they count it as one). Then because I switched cars after they pulled my credit, Key bank had to check it again, another hit...grrr. Trey worked hard finding me cars and letting me test drive it. I took it overnight more than once. It feels like a great car, so smooth and great mileage. As for the sales process there I had little to complain about. Pretty straight forward and pretty quick to try to get the car in shape for sale. I think like most dealerships they talk about 140 point inspections but its pretty obvious its more like 20 point inspections because they have so many to do and time is valuable. They seem to take care of the recall stuff but doubt that they get to everything else thoroughly. The good news is, these are quality cars(TDIs) , not fancy BMW junk, so as long as you drive it and everything feels good and no issues you should be getting a good car. More