Tom Wood Volkswagen Noblesville
Noblesville, IN
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224 Reviews of Tom Wood Volkswagen Noblesville
Just worked with Ryan Behner to purchase a VW Passat at Tom Wood VW and working with Ryan was a great experience. Ryan made my time at the dealer painlessly pleasant and worked quick and hard to get me the Tom Wood VW and working with Ryan was a great experience. Ryan made my time at the dealer painlessly pleasant and worked quick and hard to get me the best deal possible. I highly recommend stopping at Tom Wood and ask for Ryan for a great deal and terrific experience. More
Very friendly and professional, trustworthy and will answer all your questions without giving you the run around. I feel very comfortable with my vehicle being serviced here! answer all your questions without giving you the run around. I feel very comfortable with my vehicle being serviced here! More
All personnel from Dealership were knowledgeable and pleasant. The buying process went very well. All options to finance were clearly shown. We would recommend our salesman and Volkswagon Dealership. pleasant. The buying process went very well. All options to finance were clearly shown. We would recommend our salesman and Volkswagon Dealership. More
Exceptional Service, very friendly staff!! I would definitely go back when I'm looking to purchase a new vehicle. Ask for Trey he is a A1 salesman. definitely go back when I'm looking to purchase a new vehicle. Ask for Trey he is a A1 salesman. More
" I wish everything in life could be this easy" My wife and I bought a Passat yesterday (02-14-2020) and the experience was great. We have been around lots of hap hazard and bullish salespeople ove My wife and I bought a Passat yesterday (02-14-2020) and the experience was great. We have been around lots of hap hazard and bullish salespeople over the past 49 years! We usually just walk away and try another dealership. We were so impressed with our salesman, Trey Hill. He answered every question with knowledge and kindness. I'm 68 and my wife is 67, Trey and I talked at length about all the changes that VW has made in recent years to improve the brand. Trey was very respectful while teaching us both about how the dealership stands behind their cars. We both feel that we walked away with a brand new car. We both hope the service department can match Treys expertise and our expectations! My wife got a new (used) car for Valentines Day. But we both have a new friend in Trey and a dealership (Tom Wood VW) we can trust. Thank you for employing Trey. He will do your dealership proud! More
Easy to work with. No haggle sales. No upsell pressure. We asked to see what we saw on their website. It was ready and waiting when we got there. It was ready in a matter of days. Perfect used Passat for m We asked to see what we saw on their website. It was ready and waiting when we got there. It was ready in a matter of days. Perfect used Passat for my son. Loved the safety features most! More
I hate dealerships and this was very surprisingly pleasant. Feel free to write me at dave4653atgmail to get my opinion if you are thinking about buying from Tom Wood VW of Noblesville. Summary- So far so go Feel free to write me at dave4653atgmail to get my opinion if you are thinking about buying from Tom Wood VW of Noblesville. Summary- So far so good, and that's saying a lot coming from this Extremely Frugal shopper like me. Now if they are fair on service I'll bump it up to five stars. I'm a huge TDI fan (this is my third) but I'm VERY cheap so when I heard the Diesel-gate cars were coming back out I was interested. Test drove a Jetta TDI in Ohio (King's Auto) but it was a little tight inside. When I got done with the test drive I could smelled something familiar burning. Thought it might be a fluid on the exhaust after changing all the fluids but no smell under the hood. I could smell it outside the car, then it hit me, stuck caliper. I felt the wheels and one of them was warm. They had a service guy come out and he did the same and said yep,that's probably the issue. The sales guy with the funky hair was clueless. Their service guy took it right in to take care of it. These cars have been sitting for a couple years so these types of things can go wrong but many of them are great cars with low miles on them. I then decided to look at the Passats closer to home. My neighbor has a very nice looking one that I've always loved. Trey welcomed me in and we started the hunt. I test drove a few but found some cosmetic issues that I decided to pass on. I finally found one with very low miles on it and like brand new inside. Carfax looked clean but later in sun found that one door had been repainted. Wasn't on the Carfax so don't blame dealership for not seeing it. They had to pull my credit, which I had frozen, and Experian was a royal pain. They should be fired from the credit business. Transunion was fast and easy and my score was very high so I was approved. I wasn't too happy that they had to check my credit with 4 inquiries (if they all happen within 14 days they count it as one). Then because I switched cars after they pulled my credit, Key bank had to check it again, another hit...grrr. Trey worked hard finding me cars and letting me test drive it. I took it overnight more than once. It feels like a great car, so smooth and great mileage. As for the sales process there I had little to complain about. Pretty straight forward and pretty quick to try to get the car in shape for sale. I think like most dealerships they talk about 140 point inspections but its pretty obvious its more like 20 point inspections because they have so many to do and time is valuable. They seem to take care of the recall stuff but doubt that they get to everything else thoroughly. The good news is, these are quality cars(TDIs) , not fancy BMW junk, so as long as you drive it and everything feels good and no issues you should be getting a good car. More
Great experience Alex helped me find what I wanted very quickly. The entire process from start to finish was seamless! Excellent service. I am very happy with my exper Alex helped me find what I wanted very quickly. The entire process from start to finish was seamless! Excellent service. I am very happy with my experience at Tom Wood VW Noblesville! More
I highly recommend you stop in and check out the selection. I was in the market for a Honda but decided to look around and fell in love with the Tiguan. Love it!!! The staff was awesome! selection. I was in the market for a Honda but decided to look around and fell in love with the Tiguan. Love it!!! The staff was awesome! More