Tom Wood Volkswagen Noblesville

I recently moved back to Indiana to a city without a local VW dealer. After visiting Justin at Tom Wood for a 10K service, I'm very pleased that a well run and friendly operation is not far away! local VW dealer. After visiting Justin at Tom Wood for a 10K service, I'm very pleased that a well run and friendly operation is not far away! More

Everyone at Tom Wood VW is friendly and such a pleasure to work with! I would highly recommend them to anyone car shopping. to work with! I would highly recommend them to anyone car shopping. More

What a great experience we had with Daley at TW VW. It was one of the best experiences we have had at any car dealership. Daley, Markiss and Lauren were very professional and managed to complete our It was one of the best experiences we have had at any car dealership. Daley, Markiss and Lauren were very professional and managed to complete our car purchase in a reasonable amount of time. We recommend this dealership and Daley. More

I’m an experienced car buyer, and I was searching for a very specific vehicle: a Volkswagen GTI 40th Anniversary Edition with a manual transmission. I found one listed over 700 miles from my home. The l very specific vehicle: a Volkswagen GTI 40th Anniversary Edition with a manual transmission. I found one listed over 700 miles from my home. The listing had very little information beyond the Carfax report, which confirmed the make, model, color, mileage, and manual transmission. The car hadn't yet gone through the dealership's inspection or certification process. Even so, they honored my request to see the car since I was the first of many people to inquire about it. Andrew quickly sent me a detailed video of the car. He was knowledgeable, honest, and transparent, sharing everything he knew even though the car wasn't yet ready for sale because it still needed to complete the certification process. He kept me updated every step of the way, explaining what work was being done before they felt it was ready to sell. I was naturally skeptical at first, especially buying a car sight unseen from so far away. But once the car successfully passed inspection and certification, they gave me the opportunity to secure it before offering it to other interested buyers. We worked out a fair price, and the entire staff treated me exceptionally well despite me being an out-of-state customer and the high level of interest in the car. They easily could have said, "Take it or leave it," but instead they took the time to make sure I was comfortable with the purchase. I appreciated their philosophy of wanting every customer to be happy. Buying a Certified Pre-Owned Volkswagen remotely can be stressful, but Andrew and his manager Lauren made the entire process easy and straightforward. He was upfront with every detail, and it didn't take long before I knew I was in good hands and could trust that they would do the right thing. The car itself—a CPO Volkswagen GTI MK8 40th Anniversary Edition—was exactly what I had been searching for. The sales team was genuinely excited to help me get into such a special car and made the entire experience enjoyable. Everyone was honest, responsive, and professional. I flew from New York to Indiana to pick up the car, and Andrew Weeks personally greeted me at the airport and gave me a ride to the dealership. That's outstanding customer service! Sales Manager Lauren Bailey was incredibly responsive and stayed on top of every question and detail throughout the process. The dealership even included new GTI floor mats and a safety kit, and they made sure everything on the car was in perfect working order before I arrived. Everyone—from Andrew to Lauren to the finance manager, Chad—deserves an A+. They sent me numerous videos and photos throughout the process, which gave me confidence in my purchase. This was one of the best car-buying experiences I've ever had. Thank you, Andrew! Thank you, Lauren! Thank you, Chad! I drove the GTI 700 miles home, and every mile was a joy. I would absolutely buy from this dealership again. Next time, I'll plan to stay a little longer and explore Indianapolis! More

This is my regular dealer for car maintenance on my 2019 Jetta. For this visit specifically, my start button wouldn’t turn over the engine and my dash lights went crazy. I called the service line explained Jetta. For this visit specifically, my start button wouldn’t turn over the engine and my dash lights went crazy. I called the service line explained what I was seeing, and Justin had me come to the dealer for a battery test asap. I had 9% remaining (I’d gotten 7 years out of the original battery) and he was able have it replaced same day. This was a huge relief because I had a lot of places to go this week & didn’t want to chance a third instance of not getting the car to start. I am very appreciative of Justin and his calm, friendly, efficient assistance. Thank you! More

Lyric was a breath of fresh air! I was comfortable and am happy with my purchase. Thank you! I was comfortable and am happy with my purchase. Thank you! More

We had a great experience getting our new GLI. Daley did a great job helping us find our new car, and I would definitely buy from her again! The team was very helpful, and made sure our car was th Daley did a great job helping us find our new car, and I would definitely buy from her again! The team was very helpful, and made sure our car was there and ready for a test drive when we showed up. Easiest car buying experience I’ve had! More

Justin was great to work with! The dealership is nicely set up so I was able to work while I waited. The dealership is nicely set up so I was able to work while I waited. More

Had a great experience with Tom Wood Volkswagen! The team was professional, helpful, and made the whole process smooth and stress-free. They answered all my questions, were patient, and made me feel The team was professional, helpful, and made the whole process smooth and stress-free. They answered all my questions, were patient, and made me feel comfortable throughout everything. Definitely recommend them if you’re looking for a great car-buying experience 😊 More

I recently purchased a car with the help of Janya Pulusu, and it was hands‑down the best dealership experience I’ve ever had. From the moment I walked in, Janya made the process feel easy, transparent, and g and it was hands‑down the best dealership experience I’ve ever had. From the moment I walked in, Janya made the process feel easy, transparent, and genuinely customer‑focused. Janya greeted us with a warm and welcoming smile. He started by listening to what I needed instead of pushing a specific model. I explained my budget, my long commute, and the features that mattered most to me, and he immediately narrowed the options to cars that actually fit my life—not the most expensive ones on the lot. During the test drive, Janya was knowledgeable without being pushy. He highlighted features only when they were relevant and gave honest answers about long‑term maintenance and ownership costs. That level of transparency is rare in car sales and made me feel confident in my decision. When it came time to talk numbers, he provided a clear, straightforward breakdown of pricing. No surprises, no pressure, no “let me check with my manager” theatrics. He even walked me through how different down‑payment amounts would affect my monthly payment, which helped me choose what felt right. After the purchase, Janya took the time to set up my phone, walk me through the tech features, and made sure I was comfortable before driving off. He also encouraged me to reach out anytime with questions—true after‑sale support. If you’re looking for a car sales professional who is honest, patient, and truly committed to helping you find the right vehicle, I highly recommend Janya Pulusu. He turned what is usually a stressful process into a smooth, enjoyable experience More