Tom Wood Porsche

Customer service at Tom Wood Porsche is top notch. Dakoda, my service advisor always goes out of his way to accommodate my needs and requests for specific times, communicates very well, and is very th Dakoda, my service advisor always goes out of his way to accommodate my needs and requests for specific times, communicates very well, and is very thorough. Everyone I have dealt with, from reception, to sales, to finance has been responsive, courteous and very helpful. More

Very friendly and helpful staff. Explained what they did and my car was returned spotless Explained what they did and my car was returned spotless More

Service manager was very responsive. He also did a very good job of describing what was to be done ex ante and what was done ex post. Most importantly, I was very pleased with the outcom He also did a very good job of describing what was to be done ex ante and what was done ex post. Most importantly, I was very pleased with the outcome. More

Took my 2023 718 Cayman GTS 4. 0 to Tom Wood Porsche for it's 2 year/20,000 mile routine maintenance service last week and am Very Happy with the work and service provided. Owning t 0 to Tom Wood Porsche for it's 2 year/20,000 mile routine maintenance service last week and am Very Happy with the work and service provided. Owning this Porsche is a "dream-come-true" so my relationship with Tom Wood Porsche is important to me as it enhances the enjoyment of owning this amazing car. I'm always treated courteously and professionally by the Service Reps (Dakoda, Shane, and others) and am extremely confident in the advice they provide and the recommendations they make. In addition to the routine 2-year maintenance, I needed new brake pads and rotors. I 'track' the car at least 8 days a year so wasn't too surprised they were worn and ready to be replaced. Exceptional work. Really cool to talk with the mechanic when he's available. Building a rapport with everyone there has been awesome. You can 'feel it' that those who work there enjoy being with Porsche and take their jobs seriously. Despite being expensive cars, the money spent to maintain them, at least mine, has been very reasonable. About a year ago, I had some mis-firing spark plugs, they figured out the problem pronto, explained it, remedied it, and never charged me a cent. Under warranty. Cool as heck. If you can afford one of these amazing cars, I highly recommend buying it from Tom Wood Porsche. Great people to work with! More

Shane was very helpful and took care of my issue right away and got me on my way fast. I will definitely reach out for any assistance with my vehicle. away and got me on my way fast. I will definitely reach out for any assistance with my vehicle. More

Great service and communication. I had a specific date I needed the car back for an upcoming car event and they made sure the date was met. I had a specific date I needed the car back for an upcoming car event and they made sure the date was met. More

Service advisor David Aaron was great. Very informative, timely, explained everything that I needed to know about. Very informative, timely, explained everything that I needed to know about. More

Staff very knowledgeable, helpful, and friendly. Work is always done in a timely manner. We wouldn’t go anywhere else! Work is always done in a timely manner. We wouldn’t go anywhere else! More

David found a $200 discount for me based on work performed on a car I sold four years ago at a different Tom Wood dealership. performed on a car I sold four years ago at a different Tom Wood dealership. More