Tom Wood Ford - Service Center

Sara provided fast and friendly service. Tom Wood Ford always provides thorough and detailed explanation of repairs, options and any suggestions for future maintenance needs. always provides thorough and detailed explanation of repairs, options and any suggestions for future maintenance needs. More

Appreciated the great customer service from Scott who got me in right away to repair a stuck tailgate on my F-150. Scott was very professional and worked hard to take care of my repair right away! me in right away to repair a stuck tailgate on my F-150. Scott was very professional and worked hard to take care of my repair right away! More

All was fine! Scott let me use my coupon for the Works, and he even looked up my $9 rewards for me. Every dollar helps! He was friendly and professional. and he even looked up my $9 rewards for me. Every dollar helps! He was friendly and professional. More

Quick to get into. Got an estimate the next day since I dropped it off at night. Quickly fixed and I have not seen the warning light since dropped it off at night. Quickly fixed and I have not seen the warning light since More

Overall experience was good for an oil change. Service writer never went over what they did or found. Here’s your keys bye. As a customer for over 13 years for service and sales, things have gotten worse. writer never went over what they did or found. Here’s your keys bye. As a customer for over 13 years for service and sales, things have gotten worse. More

Easy appointment. Problem diagnosed & work completed quickly. Will be back v v v v v v v v v v v v v v v quickly. Will be back v v v v v v v v v v v v v v v More

Service was for the same type repair 6 months ago. Service advisor was very cocky. Appointment was at 8.30 a m. - at 10:30 a. m., they still had not looked at the car. The service advisor offered no Service advisor was very cocky. Appointment was at 8.30 a m. - at 10:30 a. m., they still had not looked at the car. The service advisor offered no reason. This is typical for Tom Wood service. More

Everything was really good for my repairs even ones covered by warranty but I asked them to also do an oil change on my vehicle and either they forgot or they didn't have time but I wish they did honor covered by warranty but I asked them to also do an oil change on my vehicle and either they forgot or they didn't have time but I wish they did honor their promise to do it More

Airbag recall service They were fast, efficient, and friendly. They were fast, efficient, and friendly. They were fast, efficient, and friendly. They were fast, efficient, They were fast, efficient, and friendly. They were fast, efficient, and friendly. They were fast, efficient, and friendly. They were fast, efficient, and friendly. They were fast, efficient, and friendly. More

I am very disappointed! After all my years of being a Ford customer I have never been so poorly treated or lied to as much as I have been by Tom Wood Ford! Never again will I seek their assistance in any Ford customer I have never been so poorly treated or lied to as much as I have been by Tom Wood Ford! Never again will I seek their assistance in anything wrong with my vehicle! More