Tom Wood Ford - Service Center

Service was quick, friendly service, over all good experience. I have always had this vehicle serviced there and will continue to do so. Thanks for your professional service. experience. I have always had this vehicle serviced there and will continue to do so. Thanks for your professional service. More

Dealership is modern, clean. Personnel are friendly, knowledgeable and accommodating. Wait time was reasonable, My visit was for a simple engine oil and filter change which was accomplished expertly and knowledgeable and accommodating. Wait time was reasonable, My visit was for a simple engine oil and filter change which was accomplished expertly and efficiently. I highly recommend Tom Wood Ford for anyone wanting to see professionals in action. More

Sara provided fast and friendly service. Tom Wood Ford always provides thorough and detailed explanation of repairs, options and any suggestions for future maintenance needs. always provides thorough and detailed explanation of repairs, options and any suggestions for future maintenance needs. More

Appreciated the great customer service from Scott who got me in right away to repair a stuck tailgate on my F-150. Scott was very professional and worked hard to take care of my repair right away! me in right away to repair a stuck tailgate on my F-150. Scott was very professional and worked hard to take care of my repair right away! More

All was fine! Scott let me use my coupon for the Works, and he even looked up my $9 rewards for me. Every dollar helps! He was friendly and professional. and he even looked up my $9 rewards for me. Every dollar helps! He was friendly and professional. More

Quick to get into. Got an estimate the next day since I dropped it off at night. Quickly fixed and I have not seen the warning light since dropped it off at night. Quickly fixed and I have not seen the warning light since More

Overall experience was good for an oil change. Service writer never went over what they did or found. Here’s your keys bye. As a customer for over 13 years for service and sales, things have gotten worse. writer never went over what they did or found. Here’s your keys bye. As a customer for over 13 years for service and sales, things have gotten worse. More

Easy appointment. Problem diagnosed & work completed quickly. Will be back v v v v v v v v v v v v v v v quickly. Will be back v v v v v v v v v v v v v v v More

Service was for the same type repair 6 months ago. Service advisor was very cocky. Appointment was at 8.30 a m. - at 10:30 a. m., they still had not looked at the car. The service advisor offered no Service advisor was very cocky. Appointment was at 8.30 a m. - at 10:30 a. m., they still had not looked at the car. The service advisor offered no reason. This is typical for Tom Wood service. More

Everything was really good for my repairs even ones covered by warranty but I asked them to also do an oil change on my vehicle and either they forgot or they didn't have time but I wish they did honor covered by warranty but I asked them to also do an oil change on my vehicle and either they forgot or they didn't have time but I wish they did honor their promise to do it More