Tom Wood Ford - Service Center

Collin is the best advisor that I had every had the pleasure to deal with. pleasure to deal with. More

I was pleased with the work that was done; took a lot longer than they said by about 2 hours. Everyone was friendly. Very clean. longer than they said by about 2 hours. Everyone was friendly. Very clean. More

My experience with Tom Wood Ford, and specifically, Collin, exceeded my expectations. All issues were addressed and resolved to my satisfaction. Collin, exceeded my expectations. All issues were addressed and resolved to my satisfaction. More

Excellent service team and customer service advisors to work on all my vehicles. Right on time. work on all my vehicles. Right on time. More

Communication was perfect. Explained all the service options. Between Service and Parts departments, it was very obvious “everyone was on the same page “. Thanks Chad!!! Explained all the service options. Between Service and Parts departments, it was very obvious “everyone was on the same page “. Thanks Chad!!! More

I left a bad review of your service but nobody try to call or to understand my issues, instead of that your service advisor sent me a message with a shocking words !!! I’m regretting to choose your deale call or to understand my issues, instead of that your service advisor sent me a message with a shocking words !!! I’m regretting to choose your dealership as a trust destination More

Chris Redman of Tom Wood Ford has always provided excellent service for my 2014, and now, my 2024 Ford Mustang. Twenty years ago, Phil Caldwell, and the Tom Wood Ford Service Department, is what sold excellent service for my 2014, and now, my 2024 Ford Mustang. Twenty years ago, Phil Caldwell, and the Tom Wood Ford Service Department, is what sold us on Tom Wood Ford in the first place. And that is precisely why we purchased a 2014 Ford Taurus and 2014 Ford Mustang in August of 2014. We remain satisfied with our purchases, we continue to return every 5,000 miles, and we rely upon Tom Wood Ford. More

WARNING STAY AWAY FROM THIS DEALERSHIP AND THIER MECHANIC SHOP as they are the worst SHOP as they are the worst More

Brought my 2020 Ford Edge in for scheduled maintenance. Lexi & Chaley did an EXCELLENT job of customer service! Also asked Collin Kleckner if he had any way of finding a piece of jewelry that had fallen Lexi & Chaley did an EXCELLENT job of customer service! Also asked Collin Kleckner if he had any way of finding a piece of jewelry that had fallen through the steering wheel column, within minutes he had found the jewelry. All 3 went above and beyond for satisfying a customer! Kudos to them! More

EXCEPTIONAL SERVICE! !! I stopped in hoping they would be able to service before heading out of town and Chris Redman did! He was VERY ACCOMMODATING and able to get me in !! I stopped in hoping they would be able to service before heading out of town and Chris Redman did! He was VERY ACCOMMODATING and able to get me in and out quickly! The Service Manager Jeremy Forsyth even THANKED Me for coming in!!! It’s people like them that make the difference and thanks to Jeremy, Chris and the staff in Service I will be back! More