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Tom Wood Ford - Service Center

Indianapolis, IN

4.1
219 Reviews
Call Service Center (317) 846-4241

219 Reviews of Tom Wood Ford - Service Center

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August 21, 2024

I always have enjoyed my experience with Tom Wood. When I received notice on a routine of work to be on a 2015 Ford Focus Titanium, I was directed to JR. He is outstanding. More

by John ‘Spielberg’ Feltef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Fast
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Aug 22, 2024 -

Tom Wood Ford responded

John, we're delighted to hear that JR provided outstanding service for your 2015 Ford Focus Titanium at Tom Wood Ford. Thanks for sharing your positive experience!

August 18, 2024

The gentleman who came was very professional ! It went fast and all went very smoothly . Thank you More

by dmhallquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Barton, Josh Lagler
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Aug 19, 2024 -

Tom Wood Ford responded

Thank you for leaving Tom Wood Ford your positive feedback!

August 08, 2024

Excelent work very good service & Jami all ways help when we need I’m so happy with Tom WOOD FORD More

by Samuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Barton
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Aug 08, 2024 -

Tom Wood Ford responded

Samuel, we are glad to hear that Jami and the Tom Wood Ford team have provided excellent service. Thank you for working with us!

July 30, 2024

Great service Logan was just great. The entire process was seamless so easy and time saving. Thank you TW. More

by Gerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TYLER SHOGREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Turner, Hector Canas, MARK HUME
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Aug 09, 2024 -

Tom Wood Ford responded

Gerry, we're delighted to hear that Logan and the team at Tom Wood Ford provided you with such a seamless experience. Thanks for sharing your positive feedback!

July 26, 2024

My visit was excellent, because Ryan Gaither, Jami Philippe and Chaley McCann. There was some problems, but the three persons mention above intervene and solved the problem. Ryan, Jami and Chaley are More

by Nance.shirley
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jami , Rayn Chaley
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Jul 29, 2024 -

Tom Wood Ford responded

Nance, we're delighted to hear that Ryan, Jami, and Chaley provided excellent service during your visit at Tom Wood Ford. Thank you for sharing your positive experience!

July 25, 2024

Is always clean friendly and chad is always smiling and ready to help you great service More

by rolds1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad songer 5 star
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Jul 26, 2024 -

Tom Wood Ford responded

Thank you for taking the time to leave Tom Wood Ford a five-star review! It's great to hear that Chad was friendly and helpful. See you next time!

July 09, 2024

Worked me in short notice, and were in contact with me. Did what was necessary. More

by Stonedale90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Barton
Report | Print
Jul 09, 2024 -

Tom Wood Ford responded

Thanks for sharing your experience with Tom Wood Ford. It was our pleasure to accommodate you and we hope to see you next time!

June 26, 2024

I brought my truck in for routine maintenance and software updates. The service was incredible. I received pictures, text, and emails at every step of the process. It was the most impressive service More

by McCloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Phillippe, Service Advisor-Logan Proctor, Tech
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Jun 27, 2024 -

Tom Wood Ford responded

We're delighted to hear that you had such an impressive service experience with us at Tom Wood Ford. Thanks for sharing your feedback!

June 21, 2024

Collin is the best advisor that I had every had the pleasure to deal with. More

by Danielwest1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Kleckner
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Jun 21, 2024 -

Tom Wood Ford responded

The pleasure is all ours, Daniel! Thank you for the shout-out. — Collin and the Tom Wood Ford Team

June 21, 2024

I was pleased with the work that was done; took a lot longer than they said by about 2 hours. Everyone was friendly. Very clean. More

by Pitchersma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Jun 24, 2024 -

Tom Wood Ford responded

Thank you for your feedback! We're glad to hear you were pleased with the work and found our team at Tom Wood Ford friendly. We apologize for the delay and appreciate your patience.

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