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Tom Wood Ford - Service Center

Indianapolis, IN

4.1
221 Reviews

221 Reviews of Tom Wood Ford - Service Center

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September 01, 2024

The dealership advisor was really nice and professional. The advisor was really good explaining what kind of repairs I needed for my vehicle, also answering questions I had about repairs. More

by KT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami
Sep 03, 2024 -

Tom Wood Ford responded

Thanks for sharing your experience! We're glad to hear our dealership advisor at Tom Wood Ford provided clear and professional service. We appreciate your feedback!

August 26, 2024

Great service. They save me a lot of money after they connected directly to Ford to absorb part of cost. More

by Mel***
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 26, 2024 -

Tom Wood Ford responded

Mel, we're glad to hear that our team at Tom Wood Ford could help save you money and provide great service! Thanks for sharing your experience with us.

August 21, 2024

I always have enjoyed my experience with Tom Wood. When I received notice on a routine of work to be on a 2015 Ford Focus Titanium, I was directed to JR. He is outstanding. More

by John ‘Spielberg’ Feltef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Fast
Aug 22, 2024 -

Tom Wood Ford responded

John, we're delighted to hear that JR provided outstanding service for your 2015 Ford Focus Titanium at Tom Wood Ford. Thanks for sharing your positive experience!

August 18, 2024

The gentleman who came was very professional ! It went fast and all went very smoothly . Thank you More

by dmhallquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Barton, Josh Lagler
Aug 19, 2024 -

Tom Wood Ford responded

Thank you for leaving Tom Wood Ford your positive feedback!

August 08, 2024

Excelent work very good service & Jami all ways help when we need I’m so happy with Tom WOOD FORD More

by Samuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Barton
Aug 08, 2024 -

Tom Wood Ford responded

Samuel, we are glad to hear that Jami and the Tom Wood Ford team have provided excellent service. Thank you for working with us!

July 30, 2024

Great service Logan was just great. The entire process was seamless so easy and time saving. Thank you TW. More

by Gerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TYLER SHOGREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Turner, Hector Canas, MARK HUME
Aug 09, 2024 -

Tom Wood Ford responded

Gerry, we're delighted to hear that Logan and the team at Tom Wood Ford provided you with such a seamless experience. Thanks for sharing your positive feedback!

July 26, 2024

My visit was excellent, because Ryan Gaither, Jami Philippe and Chaley McCann. There was some problems, but the three persons mention above intervene and solved the problem. Ryan, Jami and Chaley are More

by Nance.shirley
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jami , Rayn Chaley
Jul 29, 2024 -

Tom Wood Ford responded

Nance, we're delighted to hear that Ryan, Jami, and Chaley provided excellent service during your visit at Tom Wood Ford. Thank you for sharing your positive experience!

July 25, 2024

Is always clean friendly and chad is always smiling and ready to help you great service More

by rolds1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad songer 5 star
Jul 26, 2024 -

Tom Wood Ford responded

Thank you for taking the time to leave Tom Wood Ford a five-star review! It's great to hear that Chad was friendly and helpful. See you next time!

July 09, 2024

Worked me in short notice, and were in contact with me. Did what was necessary. More

by Stonedale90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Barton
Jul 09, 2024 -

Tom Wood Ford responded

Thanks for sharing your experience with Tom Wood Ford. It was our pleasure to accommodate you and we hope to see you next time!

June 26, 2024

I brought my truck in for routine maintenance and software updates. The service was incredible. I received pictures, text, and emails at every step of the process. It was the most impressive service More

by McCloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Phillippe, Service Advisor-Logan Proctor, Tech
Jun 27, 2024 -

Tom Wood Ford responded

We're delighted to hear that you had such an impressive service experience with us at Tom Wood Ford. Thanks for sharing your feedback!