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Tom Kelley Volvo Cars
Fort Wayne, IN
131 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 131 reviews
February 13, 2016
A comfortable, no-pressure, very positive experience! I had a lot of questions, even though I'd researched my vehicle online, and Alex was open to all of them. He carefully listened to my needs, made sugg I had a lot of questions, even though I'd researched my vehicle online, and Alex was open to all of them. He carefully listened to my needs, made suggestions from his experiences, and helped me build a car that was tailor-made for me! Before the final order, I contacted him several more times, and he was always immediately responsive with the information that I needed, and, each time, encouraged me to contact him, again, at any time, for any reason! He never pressured me in any way, and each interaction was very comfortable and relaxed. It was an amazingly pleasant experience, from our first meeting all the way to our finalizing my order. I could not have asked for a better salesman, and I would recommend him to anyone! More
by MJ210
Employees Worked With
Trent evaluated my trade-in, and was very courteous. Rob, the head of the service department, was very friendly, and took extra time with me, explaining how their system operates, and how they continue to try to improve it! Great guy!!
