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Tom Kelley Volvo Cars

Fort Wayne, IN

4.9
131 Reviews
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910 Ave of Autos

Fort Wayne, IN

46804

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Showing 131 reviews

May 29, 2026

Went above and beyond on every expectation! We appreciate the experience and everything they did for my family. More

by ryanmeyer_1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Tom Kelley Volvo Cars responded

We're so glad our team went above and beyond for you and your family! Thanks for choosing Tom Kelley Volvo Cars and for sharing your experience. We hope to work with you again in the future. Safe travels!

May 28, 2026

Dealership is always welcoming and the employees are very supportive of each other. A true team atmosphere. We love working with Ben Cauffman. We have purchased 2 cars from him. He is very knowledgeable of More

by Sarah Boylan-Gore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah and Nate
May 28, 2026 -

Tom Kelley Volvo Cars responded

Sarah, thank you for sharing your feedback about Ben! We strive to provide knowledgeable and dedicated service throughout the entire sales process. Your business is valued, and we hope to see you again at Tom Kelley Volvo Cars! Safe travels in your new Volvo XC60 Hybrid!

May 27, 2026

Ben at Tom Kelley Volvo made the car buying process so easy and efficient for me. They catered to my request of having the vehicle delivered, sent a product specialist (Josiah) to explain the XC90 in gre More

by mrsabt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah
May 28, 2026 -

Tom Kelley Volvo Cars responded

We're delighted Ben and Josiah made your experience seamless and efficient at Tom Kelley Volvo Cars. Enjoy your Volvo XC90!

May 21, 2026

Highly pleasing experience. Many choices and opportunities to get what I wanted most. Every person I worked with was kind and helpful. Truly genuine staff who wanted me to be pl More

by Tracie1087
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Glass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah Eckroth
May 22, 2026 -

Tom Kelley Volvo Cars responded

Hi Tracie, thank you for sharing your feedback about your recent experience with us! We are pleased to hear that our team provided you with a seamless and supportive experience. Congratulations on your new vehicle from all of us at Tom Kelley Volvo Cars!

May 11, 2026

My wife and I had a very positive experience all the way around! We would highly recommend any of the Tom Kelley dealerships in the Ft. Wayne area. Ben Cauffman was incredibly helpful with the purchase pr More

by wlhoffmire
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2026 -

Tom Kelley Volvo Cars responded

Thank you for your review of Tom Kelley Volvo Cars! We're proud of Ben and his service. Enjoy your new vehicle, and we look forward to working with you both again!

May 06, 2026

Very knowledgeable about the vehicles. Also when you have an issue they are very prompt and professional. More

by Jose Pedraza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Tom Kelley Volvo Cars responded

Jose, thank you for sharing your experience with our team! We appreciate your support and hope to see you again at Tom Kelley Volvo Cars. Safe travels!

April 24, 2026

Ben handled the situation as he should. He listened to what I had to say. He was very respectful and professional. More

by ghost0double7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Tom Kelley Volvo Cars responded

Thank you for sharing your experience with Ben and our team! We hope to welcome you back to Tom Kelley Volvo Cars in the future. Safe travels!

April 23, 2026

Ben and Josiah were very attentive, knowledgeable and helpful through our buying process. Both have contacted us after the sale to make sure we didn’t have any issues or questions. A+ More

by robinminniear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah
Apr 24, 2026 -

Tom Kelley Volvo Cars responded

Thank you for choosing Tom Kelley Volvo Cars! We are delighted to hear that Ben and Josiah provided attentive, knowledgeable, and helpful service throughout your buying process. We’re here for any questions you have down the road!

April 08, 2026

After some unfortunate situations from a car purchase at Kelley Volvo, the dealership rose to correct the situation. They gave me an excellent trade in allowance and a good deal on my XC60. Rob Sagstetter More

by ktholloway
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Sagstetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Bohn and Tyler Butler
Apr 08, 2026 -

Tom Kelley Volvo Cars responded

Thank you for trusting us again at Tom Kelley Volvo Cars. We're glad Rob, Ben, Tim, and Tyler were so helpful. We hope you enjoy your new Volvo XC60! Safe travels!

April 01, 2026

We bought our first Volvo in 2019 and have become lifelong fans. We recently purchased our second Volvo. All of our interactions are top notch. We highly recommend Tom Kelley Volvo to everyone lookin More

by mbock4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Glass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2026 -

Tom Kelley Volvo Cars responded

We're thrilled to have you as a lifelong fan! Thank you for your continued support and for recommending Tom Kelley Volvo Cars. Congratulations on your second Volvo!

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