Tom Gibbs Chevrolet

Beware the warranty! My 80 year old father and I evacuated for the hurricane in Sept 2017. We left my car behind because Dad loves his truck and a car is just a car. His My 80 year old father and I evacuated for the hurricane in Sept 2017. We left my car behind because Dad loves his truck and a car is just a car. His 2001 Chevrolet Silverado has less than 70,000 miles on it because he babies it so. On the way home the transmission went out. We took it to Wes Haney Chevrolet in Live Oak, Florida because it was the closest Chevrolet “certified service” dealer to where we were. Rented a car and went home. On the 21st of Sept I drove hours back to get his truck. 491 miles on the odometer later, the driveway is covered in pepto bismal pink fluid. Had the truck towed to Tom Gibbs Chevrolet in Palm Coast, Florida. The transmission was hooked up to the radiator and vice versa. Oops. No big deal. It’s warranty, right? Fix it. Five Mondays later I go to get the truck. Surprise, they didn’t replace the radiator. They just flushed it. Needless to say the truck barely made it home. Had another mechanic look at it and there is still antifreeze in the transmission. Now Wes Haney won’t fix it because Tom Gibbs touched it last. Tom Gibbs won’t fix it because Wes Hany messed it up first. I’m sure in addition my 80 year old father will have to replace the water pump and radiator too. Out $2700. Have a lovely black and chrome yard ornament that I have to pay insurance on every month and no one at either dealer cares. Please be aware that “certified service” only means if they want to take care of it. Am placing this on every Chevrolet dealer website I can find to let people know that the warranty is only good at the independent dealer that does the work originally no matter what the receipt says. Janie99999@hotmail.com More

New truck purchase Stoped in the other day for a look at the 2018 Chevy Silverado coffee the salesman we great I was in and out in just about an hour including the finan Stoped in the other day for a look at the 2018 Chevy Silverado coffee the salesman we great I was in and out in just about an hour including the finance department Robert was great More

YES, THERE IS A SANTA CLAUS AND GREAT CUSTOMER SERVICE! I was coming back from Daytona Beach on I-95 at night when my engine light came on. I was able to get to Flagler Beach without a problem. I looked on- I was coming back from Daytona Beach on I-95 at night when my engine light came on. I was able to get to Flagler Beach without a problem. I looked on-line to schedule a service appointment and the first appointment available was on Wednesday, December 27th at 11:00 AM. That was five days from now. I made the decision to drive to Gibbs Chevrolet the next morning at 7:30 AM so I could talk to a tech about my car. Daniel Gauthier said hello and I told him what had happened the previous night. I asked if he could have a service tech look at my car without an appointment. He said that he would be able to that. I know how busy this time of year is and I am glad that I got there early. I was there before the techs were. Daniel asked me if I needed a ride home and I told him that I would wait. My car is going to need 2 coil packs and 6 plugs. I will be returning to Giggs Chevrolet for this work to be done . A business is only as good as its reputation and I am giving Daniel and the dealership high marks. More

I always get great sevice I have been a Tom Gibbs customer for many years. I am always well taken care of. The service people are plesant and very helpful I have been a Tom Gibbs customer for many years. I am always well taken care of. The service people are plesant and very helpful More

Excellent Dealer I have purchased 6 cars and vans from Tom Gibbs Chevrolet and have been extremely happy with every one. The dealership is extremely friendly and ver I have purchased 6 cars and vans from Tom Gibbs Chevrolet and have been extremely happy with every one. The dealership is extremely friendly and very helpful. The last 2 automobiles I purchased was from Billy B who was extremely knowledgeable and helpful. If I am looking for another automobile in the future, Tom Gibbs Chevrolet and Billy B are the ones I'll be purchasing from. D. Jackson More

Tom Gibbs We leased a new 2017 Chevrolet Equinox from Tom Gibbs Chevy. We are in our 70's and I must say this was the most pleasant car buying experience we hav We leased a new 2017 Chevrolet Equinox from Tom Gibbs Chevy. We are in our 70's and I must say this was the most pleasant car buying experience we have had. Both Tommy Gibbs and John Deessel were great. Very professional and they delivered as promised. Mayda & Jack Brown More

Wonderful expierince I purchased a 2013 Cadillac ATS from Tom Gibbs Chevy and worked with Tommy Gibbs over the phone he was extremely helpful and honest he invited me in f I purchased a 2013 Cadillac ATS from Tom Gibbs Chevy and worked with Tommy Gibbs over the phone he was extremely helpful and honest he invited me in for a test drive with a sales person and they were excellent and never pressured me once, they we're extremely knowledgeable and helpful by far the best car buying experience!!! More

Dream Car Went above and beyond to meet the model of the car I wanted along with all the accessories I asked for. My family has been buying cars from Tom Gibbs Went above and beyond to meet the model of the car I wanted along with all the accessories I asked for. My family has been buying cars from Tom Gibbs Chevrolet for years. More

Everyone is there to help YOU not themselves Going in I knew exactly what I wanted. I was shown around on differnt colors. I had my color in mind and all the bells and whistles that I wanted and Going in I knew exactly what I wanted. I was shown around on differnt colors. I had my color in mind and all the bells and whistles that I wanted and that's exactly what I got. My sales associate "Billy B" did his due diligence in getting me exactly what I wanted. I'm very pleased experience. More

Squared Away Recently, I purchased a 2017 Camaro from Tom Gibbs Chevrolet. This is actually my 3rd vehicle that I've purchased from them in the past 10 years. Firs Recently, I purchased a 2017 Camaro from Tom Gibbs Chevrolet. This is actually my 3rd vehicle that I've purchased from them in the past 10 years. First off, I'd like to extend a special thanks to Natasha Gibbs for initiating the conversation. She offered to purchase my 2014 Camaro because it only had 10,000 miles but I didn't want to give it up. Then she mentioned perhaps a trade for a 2017, which I was pretty interested in the new blue color. Also, I want to thank my sales person, Billy for the great help in showing me the new features and helping me through the whole process. A special thanks goes out to the owner, Tom Gibbs, for helping me sort out the small, after purchase defect on the door panel. Much appreciated. Finally, we have a saying in the Navy that when things are going well, we call it "squared away" and Tom Gibbs Chevrolet is "squared away". Sincerely, Rich Adams aka 'Elvis' More