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Tom Gibbs Chevrolet
Palm Coast, FL
187 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 187 reviews
June 16, 2025
Was having trouble finding financing for a car but Neal went above and beyond to get me in a reliable vehicle. Couldn’t thank him enough and highly recommend tom Gibbs went above and beyond to get me in a reliable vehicle. Couldn’t thank him enough and highly recommend tom Gibbs More
by Jsbdenv
Employees Worked With
Neal
June 16, 2025
My appointment was at 1:00 I dropped the car off at 11:00 was supposed to be ready at 2:00 at 2:30 they haven't even taken the car in yet I had to cancel the doctor's appointment you're all supposed to do an was supposed to be ready at 2:00 at 2:30 they haven't even taken the car in yet I had to cancel the doctor's appointment you're all supposed to do and program a key fob and the girl at the service on the phone was quite rude the two gentlemen at service they were very kind and very very nice but driving the car off at 11:00 for 1:00 appointment and at 2:30 the car was not even in yet I don't quite understand that and my key fob was not done I left over $200 later not a happy customer More
by carusosam85
Employees Worked With
The girl in service did not give me her name she was quite rude she hung up on me twice
June 15, 2025
Zach was absolutely on top of his job. To shorten my wait time he had me stop by the day before to take photos, drop off the damaged tire. The day of my actual appointment was on time, and To shorten my wait time he had me stop by the day before to take photos, drop off the damaged tire. The day of my actual appointment was on time, and Short👍 More
by captain
Employees Worked With
Zach
June 15, 2025
3 vehicles purchased from here and I have never been disappointed with every step of the way from sales to financing to service the staff was a pleasure to work with and they remember who you are. I hig disappointed with every step of the way from sales to financing to service the staff was a pleasure to work with and they remember who you are. I highly recommend Tom Gibbs. More
by jmurphy.estimator
Employees Worked With
Alex
June 13, 2025
Poor service department management. My Suburban had just run out of its powertrain warranty by 30 or so miles. There was a loud, constant squeeze coming from inside the rear of the cabi My Suburban had just run out of its powertrain warranty by 30 or so miles. There was a loud, constant squeeze coming from inside the rear of the cabin. The first service manager agreed to investigate, to cover under the warranty and had thought he fixed the issue, but said to bring it back next oil change and if the squeak was still there they would fix it free of charge. I brought my suburban back for the next oil change, and a new service manager was in place. The new service manager firmly declined to cover any parts or labor cost to investigate and correct the squeak, going back on the original service manager’s promise. As such, I will no longer drive from St Augustine down to Palm Coast to have my suburban services at Tom Gibbs. Further, on my next Suburban purchase, I will not buy from Tom Gibbs. I will also share my experience with anyone who asks where to buy or have their next Chevy serviced. This single decision, with very low cost to the service department, to not do right by the customer, cost Tom Gibbs literally thousands of future dollars. More
by tyson.eavenson
Employees Worked With
Service manager on duty on June 11th 2025
