Tom Gibbs Chevrolet

WOW I drove down to Palm Coast from St. Augustine for this super deal promised over the internet. After finding neither of the two people I had been communicating with were on site I met a lovely young l this super deal promised over the internet. After finding neither of the two people I had been communicating with were on site I met a lovely young lady by the name of Megan Rizzo. She is the only reason why Mr. Gibbs got a sale. I will boil this down to as little as possible. 1. The car I wanted and had been quoted was not available so Megan found one with an add on chrome step. She explained all the programs. We wrote her a 5k check as it was New Years Eve and I had to go. 2. We called in the number a friend gave us for GMC discount and it was not as good as our discount (Ingersoll-Rand fleet) so we had an additional 1500 we had to pay. That I said was acceptable. 3. We arrive to find the Tahoe had went up $2,600.00 ($1,100.00 over what we agreed on). After a LONG and confusing explanation it seemed that it would be better for Gibbs bottom line if they did not use our Fleet discount? In all the confusion it got to where it almost made sense and we were beat down at that point anyway. I looked at my wife and decided to write them a check and put some distance between myself and Tom Gibbs Chevrolet. 4. Megan showed up about a week later with the floor matts and helped put them in on a Sunday at our home with her husband and young daughter. Such a nice young lady and family Thank You Megan. 5. Today to add insult to injury I received a bill for $51.40 because they did not charge enough? Seriously can you do that? I'm fortunate enough to be able to pay cash for my stuff but it won't be Tom Gibbs again. I own an HVAC company here in St. Augustine and try to treat customers they way I would want to be treated. I want a customer for life. These folks are just worried about the next deal and every dime they can get out of you. Never Again. PS: I guess I should add the checks I wrote added up to about 55k. Send me a bill for $51. LOL. More

This was the best car buying experince ever had.. Everyone was friendly and went out of the way to make sure I was happy.. Thank You all. When I need another car I will be back.. Everyone was friendly and went out of the way to make sure I was happy.. Thank You all. When I need another car I will be back.. More

Our experience was the most smooth not stressful purchase we have ever made. I will never purchase a car or truck from any other place or person! we have ever made. I will never purchase a car or truck from any other place or person! More

Ok, So you might be trying to get a good car dealer without having to deal with all the problems out there. Well stop, really, stop looking. Go to Tom Gibbs. This is my 4th car from their dealership. T without having to deal with all the problems out there. Well stop, really, stop looking. Go to Tom Gibbs. This is my 4th car from their dealership. Their Honest, fast and very friendly. Yeah, I know, you've heard this all before, but its true. They have a good system. Thats why I keep going back. Their good at getting rid of any problems you have. Like fixing cars at prices that years ago would be too expensive, not now ! they not only make it affordable but they don't try to over sell you things you don't need, they try to take the time to find out what you really do need. Do you ever feel like, Oh no its a car dealer price, I'm gonna go broke, their really over priced ! No, nothing is for free but their very competitive and you know they'll do it right ! So go to them for all your car needs and get some piece of mind. Now I didn't mention Meryle Spencer. Did I spell his name right ? who cares, go see him, you'll be glad you did. He and Megan are a great combo. Boy I guess I sound like a salesman to you. I assure you I'm not, I'm retired and I'm gonna stay that way. More

I was very pleased with the first car & service. I had to go back to buy my next car there. All the staff an especially Megan Rizzo, were great, not pushy, an go beyond being helpful. Other dealers had to go back to buy my next car there. All the staff an especially Megan Rizzo, were great, not pushy, an go beyond being helpful. Other dealerships did not give me the same service, I received at Tom Gibbs Chevelot. I would highly recommend this dealership. The service department is just as great. We gave this rating because it was deserving. More

I was so pleased with the way Magen handled everything I was so pleased with the way Magen handled everything for me, she was awesome and I would recommend her to all my friends and family. She was frien I was so pleased with the way Magen handled everything for me, she was awesome and I would recommend her to all my friends and family. She was friendly, sweet as she could be, knew what she was talking about when explained things.. I will buy from her again.. If anyone is ready to buy a car or truck go see Magen she is the greatest.. More

I felt I can trust the people I had contact with. Tommy Gibbs & Neil Austin were attentive and I didn't feel pushed to make such a big decision. Questions and concerns were answered honestly. I would go Gibbs & Neil Austin were attentive and I didn't feel pushed to make such a big decision. Questions and concerns were answered honestly. I would go back to this car dealership in the future. More

I purchased a "certified chevy here which had some issues and promised me they would fix them and make me happy. 4 months later still not fixed and very UN happy issues and promised me they would fix them and make me happy. 4 months later still not fixed and very UN happy More

Neil Austin helped us get our new Chevy Cruze ECO. Neil is knowlegeable, honest and friendly. We are more than happy with our overall experience at Tom Gibbs Chevy. We highly recommend this dealer to any is knowlegeable, honest and friendly. We are more than happy with our overall experience at Tom Gibbs Chevy. We highly recommend this dealer to anyone. Gary and Laura Alexandre More