
Tom Bush Volkswagen
Jacksonville, FL
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311 Reviews of Tom Bush Volkswagen
Headlamps adjustment screws recall I went in there to schedule an appointment for the headlamps adjustment screws recall. The service rep said, "Hang on, sir, I may be able to get you o I went in there to schedule an appointment for the headlamps adjustment screws recall. The service rep said, "Hang on, sir, I may be able to get you out in 5 minutes". He called one of the mechanics from the shop to come out and take a look at my Passat. They popped the hood and determined that no work was necessary! More
Awesome Customer Service My Service Manager Mike was the ultimate professional. He explained to me upfront and in great detail about the diagnosis of my 2013 Jetta. He ans My Service Manager Mike was the ultimate professional. He explained to me upfront and in great detail about the diagnosis of my 2013 Jetta. He answered all my questions and made recommendations that were needed. This is the first time I’ve ever left a dealer service center and not felt taken advantage of. More
Great deal on certified pre-owned VW Kenny Loh war referred to us, and he provided us with a great experience. Very friendly, patient, and helpful.....we got a wonderful deal on a preowne Kenny Loh war referred to us, and he provided us with a great experience. Very friendly, patient, and helpful.....we got a wonderful deal on a preowned Passat, however, we also looked at Jettas. Found the prices at Tom Bush VW to be very competitive, and this made the buying process easy for us. Also appreciated the professionalism of Michael in the financing department. All in all, a wonderful experience, and would highly recommend the team at Tom Bush VW! More
Best car buying experience we’ve ever had! Moon Dogg was a pleasure to work with. We never felt pressured from the moment we walked in to the moment we left with our new vehicle He listened Moon Dogg was a pleasure to work with. We never felt pressured from the moment we walked in to the moment we left with our new vehicle He listened to our wants and needs and helped tremendously. Jim was awesome as well as the sales manager. When it came time for financing, Stacie was well prepared and very informative. These people have their stuff together. They all called us by our first names. They made us feel comfortable and we would recommend them anytime! More
Awesome Kenny Loh made the entire experience delightful! I will recommend him to everyone! Very excited about our purchase! He is a true rock star! Thanks Ken Kenny Loh made the entire experience delightful! I will recommend him to everyone! Very excited about our purchase! He is a true rock star! Thanks Kenny! More
Excellent Don Mooney did everything he could to get me the car i wanted at price I wanted to pay could not have asked for better thank you Don Mooney did everything he could to get me the car i wanted at price I wanted to pay could not have asked for better thank you More
60,000 mile oil change + My car was due an oil change but it was driving rough. It needed new tires - had two replaced. Service was great. Price was given for four with three My car was due an oil change but it was driving rough. It needed new tires - had two replaced. Service was great. Price was given for four with three options. They gave me multiple choices and it was less than I expected. More
Great experience Michael Groland was charming, witty, and fun to do business with. He thoroughly explained all aspects of the car. He completed all the paperwork as Michael Groland was charming, witty, and fun to do business with. He thoroughly explained all aspects of the car. He completed all the paperwork as I waited. More
Mr. Chris and Vanessa was the greatest. They called me when parts was in and took great care of me I love Tom Bush on Altantic.blvd. I always had respectful services from this dealship They called me when parts was in and took great care of me I love Tom Bush on Altantic.blvd. I always had respectful services from this dealship More
Tiguan purchase Noel LaToure assisted me from the very beginning of my vehicle evaluation while Selecting a company car. He stayed in touch without being pushy and we Noel LaToure assisted me from the very beginning of my vehicle evaluation while Selecting a company car. He stayed in touch without being pushy and went the extra mile to locate and secure the best available car to match my preferences More