Tom Bush BMW of Orange Park

Other dealers told us we could not get into a BMW. Tom Eccles made it happen. I am a new customer to BMW and will be loyal one for the rest of my life. Quality beats quantity every day of the week. :) Eccles made it happen. I am a new customer to BMW and will be loyal one for the rest of my life. Quality beats quantity every day of the week. :) More

This past Saturday I went to purchase our first BMW This past Saturday I went to purchase our first BMW product from Tom Bush BMW;the customer service the dealership and Mr. Salameh provided was great. This past Saturday I went to purchase our first BMW product from Tom Bush BMW;the customer service the dealership and Mr. Salameh provided was great. I was greeted at the door upon arrival and the salesman was accomodating and friendly throughout the process. The quality of work that went into the deal I felt was great and the price and overall deal was great. Usually purchasing a car is long process back and forth but the purchase of our new BMW this past weekend was truly enjoyable and worth ever minute of my time. Hats off to the Tom Bush BMW dealership and the great associates working for him. Would definitely recommend my salesman( Mr.Salameh) and the dealership to friends and family in the market for a BMW product. Mike Curry More

Excellent dealer to work with. I worked with Sari Salameh. No BS during negotiation, he was very honest with full disclosure of all information. Would highly recommend both the dealer and Sari as a s Salameh. No BS during negotiation, he was very honest with full disclosure of all information. Would highly recommend both the dealer and Sari as a salesman. More

This dealership was highly recommended to me by friends and family. There were several extremely helpful and informative phone conversations with Chandra Kent. She really listened to my requests and desi and family. There were several extremely helpful and informative phone conversations with Chandra Kent. She really listened to my requests and desires and soon found a car that met my needs. It was then just a matter of showing up and meeting her and going through a brief but thorough and satisfying exchange and then the fabulous car was mine! Chandra briefed me very well on the details pertaining to my car and then, the top was down and I was on my way! A MOST pleasant experience! Karen, the receptionist made me feel very welcome and she added to the extreme pleasantness of the day. More

Chandra was great. she sold me a car without my feeling pressured. she answered every question with enthusiasm and i felt connected to her through every step. she is a very good salesperson, knowledgeable pressured. she answered every question with enthusiasm and i felt connected to her through every step. she is a very good salesperson, knowledgeable about the product, skilled at the process... what more could a person want. i would definitely buy another car from her. she rocks! More

We have purchased 7 cars from this dealership. These are the friendliest, fairest and credible people to work with. You can be assured that you will get excellent value, a quality car and superior customer the friendliest, fairest and credible people to work with. You can be assured that you will get excellent value, a quality car and superior customer service. More

Great dealership to work with. Very competitive pricing and they were very friendly. The transaction was smooth and process was efficient. A couple of technical issues that came up, but dealer was willing and they were very friendly. The transaction was smooth and process was efficient. A couple of technical issues that came up, but dealer was willing to remedy. I recommend dealer for new BMWs. It was a good experience. Thank you More

we leased a vehicle in 2008. May 2011 it was time to consider another vehicle which immediately caused a stressful situation. Had made contact with Lola in 2010. She was very pleasant, excited yet relax consider another vehicle which immediately caused a stressful situation. Had made contact with Lola in 2010. She was very pleasant, excited yet relaxed which in turn relaxed me. She conveyed a no pressure, Im here when and if you need me sort of message. In May 2010 I walked in to Tom Bush Orange Park headed directly for Lola. She greeted me as if we were old friends. Everyone smiled and greeted everyone it was such a relaxed atmosphere. Open floor plan the employees seemed to be happy with their jobs and just overall glad to be in the office. Immediately sat down with Lola and boy, she just took over. Asked me what I wanted... then she got to work. Next thing I know its a go!!! It was such a pleasant experience. Their is such a supportive staff. It was such a wonderful feeling. That was the best experience I ever had in a major purchase. We are happy and love the BMW Orange Park location. The sales team, service department are wonderful, pleasant, helpful. Its as if you are a part of their immediate family. Needless to say, BMW has a customer for life. Lola is a beautiful person through and through. She was diligent and focused on making the 328i our own. Thank you. More

BMW of Orange Park is a wonderful place to have my BMW serviced and purchase a New BMW. I started coming to BMW of Orange Park to have my 2008 530i serviced and have throughly enjoyed my service represen serviced and purchase a New BMW. I started coming to BMW of Orange Park to have my 2008 530i serviced and have throughly enjoyed my service representative - Greg Heard. There has never been a problem and he has always been very friendly and made sure that a loaner care was always available. He has always let me know the status of my car, etc. I recently had to bring my 2008 BMW in for a recall and as usual Greg took care of me. As I was waiting for my car (it was being washed), Greg and I walked up front to the showroom. I looked at the new 2011 BMW's and asked Greg his opinion and he said these models were outstanding. He was not trying to sell me on the car but giving me an honest opinion. Well, I really liked the lines of the car and all the new accessories, so, of course, I had my husband come in with me to look at the car. On this particular day, the dealership was extremely busy with potential customers that the General Manager - Ihab Samrout greeted us and showed us all the new features of the 2011 5-series, with NO hard sale. This is always very important to me because I prefer take my time when contemplating a new car. Ihab was extremly cordial and I felt very relaxed NO HARD SALE, which is what I really love about BMW at Orange Park. Not making a decision to purchase a new BMW, we left the dealership and Ihab was kind and made sure to give us his business card and to feel free to call him with any questions and/or concerns. A few weeks passed and we decided it was time for a new BMW, we were greeted by Ihab and Chandra Kent. Chandra was great she had the car waiting for us upon arrival (already cooled down)and ready for a test drive. She was ver cordial and pointed out all the new features of the car. She was very relaxed and NO hard sale, which in turn I was relaxed and was able to focus on the car itself. After the test drive, we went to her office and purchased my NEW BMW. The purchase itself was easy, no hassels and Chandra made sure that I knew to call her with any questions and/or concerns with my car. Chandra was very easy to get along with and is a wonderful asset to the team at BMW at Orange Park. Before driving off in my new BMW, Greg Heard came out to congratulate me on my recent purchase. I can not tell you how wonderul the team is at the BMW at Orange Park from the General Manager, Iab Samrout to our sales associate, Chandra Kent and of course my wonderful service representative, Greg Heard. It is the wonderful team at Orange Park BMW that makes purchasing a new car or getting the car services a great experience. PLEASE DON'T EVER CHANGE THE QUAILTY OF PEOPLE AT BMW at ORANGE PARK!!! More

I am in great appreciation for the kindness, professionalism, listening skills and amazing ability that Lola and her staff displayed in meeting my needs in order to purchase a new BMW. I send th professionalism, listening skills and amazing ability that Lola and her staff displayed in meeting my needs in order to purchase a new BMW. I send them accolades for all they have done and continued to do for me. I have Fields BMW 2 miles from my home in Winter Park and I chose to drive 2 hours to Tom Bush because of the above reasons. Thanks again to the Tom Bush Team. Dr. Victoria Miller More