Tom Bush BMW of Orange Park
Jacksonville, FL
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374 Reviews of Tom Bush BMW of Orange Park
I have leased many vehicles in my life but this was by far the best experience. I was treated with respect and courtesy. Being a woman can be a disadvantage when it comes to buying or leasing a vehicle. far the best experience. I was treated with respect and courtesy. Being a woman can be a disadvantage when it comes to buying or leasing a vehicle. I was respected as a woman at Orange Park Tom Bush. Thanks to the sales staff and the finance manager for making this a pleasurable experience. More
This was our third BMW purchase from Ihab and Lola. Their level of expertise and willingnes to assist us in anyway possible in order to complete our transaction in a way that exceeded our expectations was ve level of expertise and willingnes to assist us in anyway possible in order to complete our transaction in a way that exceeded our expectations was very evident. They are great to work with. More
Good dealership and very professional. Enjoy working with the management and sales staff. Would and do reccomend this dealership to others and have bought two cars in the last year from them. the management and sales staff. Would and do reccomend this dealership to others and have bought two cars in the last year from them. More
Bought a new car for my daughter from Pat, it was a very pleasant experience. Pat was very helpful with the selection of the right car for the best price with no pressure. He introduced me to the sales mana pleasant experience. Pat was very helpful with the selection of the right car for the best price with no pressure. He introduced me to the sales manage which was also very helpful. I highly recommend this dealership to anyone looking for a no pressure auto purchase. From the sales manager to Pat our sales guy and the finance guy they all made the purchase a plesant experience. More
I was very pleased that I wasn't pushed or intimidated. Very friendly and professional. I liked the idea that I was able to look and not be hounded. We spoke on phone to get a true picture of what we were Very friendly and professional. I liked the idea that I was able to look and not be hounded. We spoke on phone to get a true picture of what we were looking at for financing. Then we were prepared to sit and talk and not have false expectations. Thank you so much! More
My husband and I had a wonderful experience at Tom Bush BMW of Orange Park. We were looking to lease a car and we found the customer service and follow up to be great. There was no pressure and we searched BMW of Orange Park. We were looking to lease a car and we found the customer service and follow up to be great. There was no pressure and we searched for our new car in a relaxed environment. We are excited to be a part of the BMW family and look forward to working with Ron and the staff for any future car needs. More
My experience with Ron Mascio and the TomBush BMW dealership at Orange Park was an outstanding one. As an attorney I deal with people who break their promises daily, however, Mr. Mascio more than liv dealership at Orange Park was an outstanding one. As an attorney I deal with people who break their promises daily, however, Mr. Mascio more than lived up to his promise to deliver a simple, honest, and hassle free vehicle purchase. I was and still am amazed at the professionalism and friendliness shown by Mr. Mascio and all of the staff during my purchase. They were always ready to assist with any questions and they were "genuine" in their efforts to be helpful at all levels. It was not just about getting me to purchase a car I became if you will a member of the "family" "the BMW family" and I am glad that I did. My previous experience with another dealership in Orlando was less than memorable however, Mr. Mascio turned that all around. TomBush BMW Orange Park would get my vote as the Number #1 BMW dealership and I was not bribed to say this. EW More
The salesman that I dealt with was excellent. Everyone in the process was extremely thorough and treated me with the utmost respect. I highly recommend Tom Bush BMW! in the process was extremely thorough and treated me with the utmost respect. I highly recommend Tom Bush BMW! More
I was looking for a newer model BWM. I regularly used the BMW Orange Park location for my service but wanted to explore the nearby dealerships for pricing and customer service but was not iompressed with I f BMW Orange Park location for my service but wanted to explore the nearby dealerships for pricing and customer service but was not iompressed with I found. Mike Macon was very knowledgeable, professional and worked to make sure I found the right car to purchase. Ihab Samrout was also very helpful while I was at the dealership. There were no pressured sales pitches or efforts to just get me 'to buy a car' as I found at other locations. I looked at and test drove several cars over a 2 month period. In the end, I purchased the perfect car, a 2011 550. Everything went smoothly from my trade-in to finalizing the purchase. I am very happy with my car and rate my purchase experience (like my prior experience with the service department) at the Tom Bush BMW Orange Park dealership a definite '10'. More
I originally had my car towed in for service. The repairs were going to take some time and I got into a conversation with Mike. H showed me a 2009 528i with 1635 miles on it and after considering the repairs were going to take some time and I got into a conversation with Mike. H showed me a 2009 528i with 1635 miles on it and after considering the cost of repair and the value of my vehicle, I decided to purchase the car. I am quite happy with the whole experience there throughout the whole ordeal. I'm from out of town and my car had broken down. Considering that I could have waited for an extensive and costly repair on the last day of my vacation, I feel quite lucky to have run into Mike at an opportune time for both him and me. I still haven't had time to familiarize myself with all the cars features, but did have a quite enjoyable drive home, reminiscent of the ride home that I had with my first BMW. Couldn't have asked for anything better! More