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Tom Bush BMW of Orange Park

Jacksonville, FL

4.8
378 Reviews

6914 Blanding Boulevard

Jacksonville, FL

32244

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378 Reviews of Tom Bush BMW of Orange Park

March 25, 2021

My husband and I recently purchased an X5 from Diedra Estrella, of Tom Bush BMW. She is a no pressure salesperson who knows her product. She put together a great deal for us that required no haggling. Th More

by blanka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diedra Estrella
Mar 26, 2021 -

Tom Bush BMW of Orange Park responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Diedra took good care of you and your husband here at Tom Bush BMW Orange Park, and we will certainly let her know that you appreciate her help. Enjoy your BMW X5!

March 11, 2021

Don Newell (BMWGenius) spent an hour with us going over all the intricate features of our new to us Used 2019 X3. He was very patient and we never felt rushed. We appreciated learning about features we had More

by CherylX3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Newell
Mar 11, 2021 -

Tom Bush BMW of Orange Park responded

Thank you for the great review, Cheryl! We appreciate your business and are happy to hear that Don was able to go over the features of your purchase so thoroughly. Drive safely in your new 2019 BMW X3, and congratulations! We hope to see you again at Tom Bush BMW Orange Park!

March 11, 2021

Don Newell really knows his stuff when it comes to explaining BMW features and functionality. He went through my entire vehicle making sure I knew how to maximize the technology. He was a huge asset t More

by wpensiero
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Newell
Mar 12, 2021 -

Tom Bush BMW of Orange Park responded

It is terrific to hear that Don took such stellar care of you during your purchase! Thank you for giving Tom Bush BMW Orange Park your business and kind review. We hope you are loving your new car!

March 07, 2021

Everyone was great from the initial phone call to driving my new car off the lot. Crystal & Carla treated my with great customer service, unlike Mercedes. More

by kreativekevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla & Crystal were AMAZING to deal with.
Mar 08, 2021 -

Tom Bush BMW of Orange Park responded

We are thrilled that our team gave you an excellent experience from start to finish! Thank you for choosing Tom Bush BMW Orange Park and highlighting the great work of Crystal and Carla. Safe travels!

February 14, 2021

Our experience at Orange Park BMW was smooth and painless. Our salesperson, Deidra, was very accommodating. She even gave us a mini lesson on the electronics before departing. Thank you. More

by Yablonskid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deidra Estrella, Doug
Feb 14, 2021 -

Tom Bush BMW of Orange Park responded

Thank you so much for your 5-star review of Tom Bush BMW Orange Park! We are delighted to read you had a smooth, painless, accommodating, and educational experience working with Deidra. Please come see us again for your first oil change!

February 10, 2021

Needed help in pairing new phones to the 335d. Don Newell (BMW Genius), took care of our situation, explained everything and was very fast/ efficient. More

by blt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Newell
Feb 11, 2021 -

Tom Bush BMW of Orange Park responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you with pairing your new phone with your vehicle here at Tom Bush BMW Orange Park, and we will be sure to let Don know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

February 06, 2021

Every time I visit I have an amazing experience! Nothing but kindness and joy! Don Newell helped out so much and couldn’t imagine learning as much about my BMW with anyone else! More

by detra29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Feb 08, 2021 -

Tom Bush BMW of Orange Park responded

Thank you so much for this glowing review of our team! We are always happy to welcome you to Tom Bush BMW Orange Park and we look forward to seeing you next time. Have a great day!

January 13, 2021

We go to Tom Bush OP because of Don Newell, who is always there and ready to help as always on complex questions 😀 Always great to know a BMW genius. Thank you Don. More

by Juderoberts13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer franke
Jan 14, 2021 -

Tom Bush BMW of Orange Park responded

Thank you for the kind words! We strive to deliver a seamless customer experience, and hearing that this was reflected in your time working with Don made us smile. We appreciate your business and are wishing you many safe and happy miles down the road! - The Tom Bush BMW Orange Park team

January 07, 2021

Wonderful experience with BMW Orange Park dealership! Friendly, accommodating, and caring for their customers. Especially Sonny, Don, and manager, George. A pleasure to work with! More

by nmurrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny, Don Newell, and general manager, George
Jan 08, 2021 -

Tom Bush BMW of Orange Park responded

It was our pleasure to assist you! Thank you for choosing Tom Bush BMW Orange Park and taking the time to mention the great work of Sonny, Don and George. We appreciate your business and wish you a healthy, happy 2021!

January 06, 2021

I got my vehicle serviced from the orange park bmw location upon arrival I saw James the service manager and he wasn’t very welcoming to me and as I was waiting for him I noticed that he went above an More

by Ronsvette36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James
Jan 06, 2021 -

Tom Bush BMW of Orange Park responded

This is a very concerning review to read. I assure you that discrimination is something we do not tolerate here, and I would certainly like to speak with you directly about what happened during your visit. Please don't hesitate to give me a call. Thank you, George Clark - General Manager - (904) 562-7301

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