Tom Bush BMW of Orange Park

I have been blessed in life and have enjoyed driving BMW automobiles over the decades, but just one dealership stands above all others and that is the Tom Bush BMW dealership in Orange Park, Florida. Ja automobiles over the decades, but just one dealership stands above all others and that is the Tom Bush BMW dealership in Orange Park, Florida. James Latham, Service manager, David Levin, Parts Manager and Tommy Durham, Service agent are highly deserving of the top ratings in the dedication they have to doing the right thing for their customers and for the excellent ratings of the Tom Bush dealership. More

If you want a car buying experience where you actually feel valued as a customer, go see Don at BMW. He was incredibly patient, listened to my preferences, and helped me find the perfect vehicle without m feel valued as a customer, go see Don at BMW. He was incredibly patient, listened to my preferences, and helped me find the perfect vehicle without making me feel rushed or pressured. His customer service didn't stop once the keys were handed over, either. Exceptional professionalism all around—thanks, Don! More

Outstanding customer service and a fantastic auto sales experience! Highly recommended for all car purchases experience! Highly recommended for all car purchases More

If you are in the Orange Park or Jacksonville area, please avoid the Service advisor by the name of Clem Miles, he's very unprofessional and disrespectful. He doesn't give honest communication about yo please avoid the Service advisor by the name of Clem Miles, he's very unprofessional and disrespectful. He doesn't give honest communication about your car updates and will brush you off if you have concerning questions. More

Robert Dunn, Sales Manager at Tom Bush BMW of Orange Park, deserves the highest praise. He exemplifies true leadership and professionalism, and his commitment to customer satisfaction is evident in ever Park, deserves the highest praise. He exemplifies true leadership and professionalism, and his commitment to customer satisfaction is evident in every interaction. Robert handled my experience with integrity, transparency, and a level of care that is truly rare in today’s car-buying world. He was thoughtful, solution-oriented, and incredibly responsive — always making sure my concerns were heard and addressed with respect and attention to detail. What stood out most was his calm confidence and genuine desire to make things right, which immediately put me at ease and built trust. Robert is the kind of manager who elevates the entire dealership experience. His professionalism, fairness, and dedication to excellence reflect beautifully on Tom Bush BMW. I’m sincerely grateful for his support and would highly recommend working with him to anyone who values honesty, expertise, and exceptional customer care. More

Tom Bush BMW has the best service team I have ever encountered. Many times I learn that what I thought was a serious problem, turns into an easily solved issue. Other times the on a lift inspection re encountered. Many times I learn that what I thought was a serious problem, turns into an easily solved issue. Other times the on a lift inspection reveals an issue that I had not discovered, but requires serious attention. My assigned service agent, Tommy Durham, often makes suggestions that clearly saves me money in the future. When parts are needed, David Levin, Parts Manager, always works to get the needed parts at the lowest prices and fastest delivery available. More

Tommy always takes excellent care of me and my service technician did an outstanding job getting me in and out quickly. I’m pretty picky about my vehicle and I could not have asked for better service. G technician did an outstanding job getting me in and out quickly. I’m pretty picky about my vehicle and I could not have asked for better service. Great job by the Tom Bush service team. More

I’m so glad I purchased my vehicle from BMW Orange Park, the experience was amazing! Doug was very professional, kind and knowledgeable. I expressed my desires, the suv that I wanted and he walked me throug the experience was amazing! Doug was very professional, kind and knowledgeable. I expressed my desires, the suv that I wanted and he walked me through the process and even took the time to explain the features of my 2026 BMW X6!! If you are considering purchasing a vehicle this is the place to go! Go see Doug, the entire staff offered the best experience you will not be disappointed! Thanks again Doug More

The service department was extreamly professional and addressed all concerns. They kept me informed as they accessed my car and explained everything in detail. Only recommended things that were actually addressed all concerns. They kept me informed as they accessed my car and explained everything in detail. Only recommended things that were actually needed. More

We recently purchased our first BMW from Tom Bush BMW. The buying experience was as professional and smooth as a person could ask for. What put it over the top, was the post purchase experience with the The buying experience was as professional and smooth as a person could ask for. What put it over the top, was the post purchase experience with the BMW Genius Don Newell. His help in setting up the vehicle to our specific driving needs and simple explanation of the features, has made me a customer for life. Thank you Don! Gary & Lauri Young More