Tim Smith Acura
Fort Walton Beach, FL
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64 Reviews of Tim Smith Acura
Great re-leasing experience! My salesperson, Mark Kiene, continues his professionalism and exceptional service with the re-leasing of my 4th MDX. Tim Smith Acura has always taken My salesperson, Mark Kiene, continues his professionalism and exceptional service with the re-leasing of my 4th MDX. Tim Smith Acura has always taken good care of my Acura vehicles and their service department is unparalleled. More
Excellent Customer Service My experience at this dealership was great. The knowledgeable staff answered all of my questions and were very pleasant and friendly in the process. My experience at this dealership was great. The knowledgeable staff answered all of my questions and were very pleasant and friendly in the process. It was the best car buying experience I’ve ever had. More
Great buying experience. From the first day of contact to the day we brought our new RDX home, Chris Williams and Ed Harrell were polite and professional. Matt Hunicutt walked From the first day of contact to the day we brought our new RDX home, Chris Williams and Ed Harrell were polite and professional. Matt Hunicutt walked us through the paperwork with careful explanations. More
What an Amazing Experience!! Chris and Ed made the car buying experience so easy. They answered my 10 million questions, and explained everything about the vehicles I was test dri Chris and Ed made the car buying experience so easy. They answered my 10 million questions, and explained everything about the vehicles I was test driving. Matt also made the financial aspect of the purchase incredibly easy and understanding. I am so thankful that I had the pleasure of working with these gentlemen. Do yourself a favor a purchase your next vehicle from them! More
Great service Normally don’t write reviews but this trip deserves review. Visiting the area on vacation and had issues with my MDX on Friday morning of departure. C Normally don’t write reviews but this trip deserves review. Visiting the area on vacation and had issues with my MDX on Friday morning of departure. Called the service department and spoke with Rhonda who went above and beyond discussing my issue. She determined it would be best to bring vehicle in. She had me lined up the minute I pulled in. Met with Sam Trainor upon arrival and he had me in diagnostics within minutes. Sam had numerous discussions with me keeping me up to date with progress. It was obvious that Sam was keeping all customers in waiting area up to date. Entire staff was courteous and provided drinks and snacks while I waited in an extremely nice customer waiting area. Sam had my vehicle ready in just over an hour. As an owner of Acura’s for the last 19 years i was very impressed with this dealership and their service group. Thank you Rhonda and Sam. More
Great sales I worked with Chris for months looking for a MDX, during the entire ptocess Chris never pressured me. When I finally purchased a CPO he went through I worked with Chris for months looking for a MDX, during the entire ptocess Chris never pressured me. When I finally purchased a CPO he went through all the features and ensured I was comfortable operating it before I left. Mark went on the test drive with me since I showed up with no appt and Chris was out. Mark patiently answered all my questions, agajn I never felt pressured. Overall experience was great, highly recommend this dealership. More
Great Experience What a smooth car buying experience! From the day I started my search until my purchase today the process weren’t well. My salesman, Mark, was knowl What a smooth car buying experience! From the day I started my search until my purchase today the process weren’t well. My salesman, Mark, was knowledgeable, patient and good at communicating. I wouldn’t hesitate to recommend Tim Smith Acura. More
Female Widow As a widow, I had never dealt with car buying/trading. I was anxious that I would be taken advantage of...didn’t happen! Chris, Ed and Matt walked me As a widow, I had never dealt with car buying/trading. I was anxious that I would be taken advantage of...didn’t happen! Chris, Ed and Matt walked me through the process and options. I am delighted with my new Acura ILX! Thank you. More
Great Experience Firstly, let me say that we have bought/leased too many vehicles to count. And the people here at Honda/Acura were amazing. Chris knew what he was Firstly, let me say that we have bought/leased too many vehicles to count. And the people here at Honda/Acura were amazing. Chris knew what he was talking about and we were not pressured at all. We knew what we wanted and put the price we were willing to pay, They came back with a counter (that was fair, equitable and oh so close) and we bought the car. Simple as that. More
Excellent service Great car purchase experience! Mark was knowledgable and easy to work with. The whole staff was friendly and worked diligently to get the deal done Great car purchase experience! Mark was knowledgable and easy to work with. The whole staff was friendly and worked diligently to get the deal done as quickly as possible. More