Tim Moran Hyundai

My buying experience was good other then being forced to buy a paint and carpet Protection plan that I still have no idea what I bought. was good other then being forced to buy a paint and carpet Protection plan that I still have no idea what I bought. More

gosch hyundai terrific people we worked with...david ennis who worked with us is an outstanding employee, and made us very comfortable during the leasing process... terrific people we worked with...david ennis who worked with us is an outstanding employee, and made us very comfortable during the leasing process...we'll be back to gosch hyundai when our lease is up.. More

New car purchase Greeted upon arrival. No pressure to buy. We were offered a good price for our 2018 Sonata and were given what we wanted for our trade in. Car Greeted upon arrival. No pressure to buy. We were offered a good price for our 2018 Sonata and were given what we wanted for our trade in. Car was the exact color we wanted, had all the features we wanted. The longest waiting time was waiting for the financial manage since he had just started with customers when we agreed to purchase our car. More

Don't buy Gosch Don't buy Gosch. I went to look at the Hyundai's for the great warranty and ratings. The dealership to offered $4’000 for my excellent condition 20 Don't buy Gosch. I went to look at the Hyundai's for the great warranty and ratings. The dealership to offered $4’000 for my excellent condition 2011 Chevy Cruze. We took a test drive in the 2018 Hyundai the salesman Fadi went through all the options that were on the car and we decided to buy it. Then they said they made a mistake and could only offer $2,000 for my trade in, when I left they raised it to $3,500 and agreed to $500 off the 10 year warranty. We sat with The salesman Fadi and agreed on the terms then Fadi asked if it was ok to change the car. I thought he meant to another car with the same price and options, not less options for less value as was to my surprise later when I went to buy gas I couldn't open the gas door because it didn't work the same as the car they showed me our options on then it had a gas cap the other car didn't, my wife was trying to figure out the dual climate control again not there. My wife and I were moved to the finance office and we spoke to Mo Alavi. Mo began writing the contract and we told him we wanted the 10 year bumper to bumper warranty and requested the $500 that the sales manager AJ had verbally promised us. He told us it would be $2795 and I asked if we could get the $500 off Mo said that was $900 off the regulator price is $3,900. I told Mo I would pay for it separately, Mo said it would be 0% financing. I insisted I did not want it financed and he pushed it was 0%. I told him no do not finance it put it on. My credit card separately. Only buying a new car average once every 10 years I am not familiar with the contracts. I reviewed the numbers and the looked ok. When we went out to look at the car, now approximately 9:30 pm and dark My wife noticed the first scratch on the car. We all looked at it and after our previous experience with Gosch, (another nightmare in 1998) I quietly said to my wife maybe we should just leave it because it will only get worse. AJ heard and threw up his hands and said ok there is nothing there and walked away. Another salsman stayed and set up the infotainment to our phone and said come back later and they will go over the options further if we needed. When I went home the next day I checked prices on the warranty and palm springs Hyundai offered the same one for $1,800 vs Gosch at $3,900. When I went back to Gosch to cancel my warranty they said ok but I could not get my money back since it was financed even though I insisted they do not finance it. I told them I would be ok with tinted windows instead of the discount on the overpriced warranty. I don't really mind that they switched the car because more options is just more to go wrong, the scratch I told them about, I still believe would be worse if they tried to fix them and the same for the other four scratches my wife found the next morning. The Service manager AJ told me give him a couple days. After two weeks we went back and he told me no and there was nothing in writing about the $500.00. I guess there word is no good. Of course as always, if it's not in writing you don't get it. More

Best experience The team worked everything out as a team. Suzanne did a awesome job. I will send people your direction. Had a wonderful experience and they took very The team worked everything out as a team. Suzanne did a awesome job. I will send people your direction. Had a wonderful experience and they took very good care of me. More

PERFECT THE SERVICE WAS PERFECT~ MADE MYSELF, MY HUSBAND & MY TWO SONS VERY COMFORTABLE. MADE US FEEL LIKE THEY REALLY CARED WHAT WE WANTED & NEEDED. I LOVE THE SERVICE WAS PERFECT~ MADE MYSELF, MY HUSBAND & MY TWO SONS VERY COMFORTABLE. MADE US FEEL LIKE THEY REALLY CARED WHAT WE WANTED & NEEDED. I LOVE MY NEW CAR More

Shellys review Everyone was great and will tell others to go there. I really love my car. And my Husband was really impressed with everyone there He did not feel p Everyone was great and will tell others to go there. I really love my car. And my Husband was really impressed with everyone there He did not feel pushed into anything More

Car buying experience The Sales staff at Gosch Hyundai we wonderful. The worked with us on our New Car Purchase. We have recommended a couple of friends who really need a n The Sales staff at Gosch Hyundai we wonderful. The worked with us on our New Car Purchase. We have recommended a couple of friends who really need a new car. More

Hyundai Tucson The finance guy was a little aggressive and as a female, I'm used to some thinking I don't know what I'm talking about. I have purchased a few cars o The finance guy was a little aggressive and as a female, I'm used to some thinking I don't know what I'm talking about. I have purchased a few cars over the past 10 years and have worked in the auto industry, I had to tell him that to get him to treat me like a human, not someone he could just walk all over. Michelle on the other hand was so awesome and I would have loved to have just had to work with her throughout the entire process. More

Great service. They were very helpful and got things done quickly and were very nice and made sure all my questions were answered in a timely manner. They were very helpful and got things done quickly and were very nice and made sure all my questions were answered in a timely manner. More