Tim Lally Chevrolet - Service Center
Warrensville Hts, OH
374 Reviews of Tim Lally Chevrolet - Service Center
I was satisfied with the work that was done on my vehicle. Everything was done properly and on time vehicle. Everything was done properly and on time More
Sean is awesome! He always ensures timely and accurate service. He keeps me well informed and I know that the job will be done right. He always ensures timely and accurate service. He keeps me well informed and I know that the job will be done right. More
Matthew was great as always. Polite , Attentive and communicative. he is thorough and has an excellent ability to explain the details of the work being performed on the car Polite , Attentive and communicative. he is thorough and has an excellent ability to explain the details of the work being performed on the car More
Good service, was very fast, simple, and easy. Will keep coming back and back every time Will keep coming back and back every time More
Every time I bring my vehicle to Tim Lally for service, I am greeted quickly and the service work is performed promptly with no issues afterwards. Everyone in the dealership is friendly and very professional am greeted quickly and the service work is performed promptly with no issues afterwards. Everyone in the dealership is friendly and very professional. More
Did see any one to talk to about a new vehicle, Thanks for your time for your time More
They are a great dealership and their service department is exemplary. My experience was top notch. is exemplary. My experience was top notch. More
Rachel is the best Service Writer I have ever had. She was honest and straight forward with describing what they would be doing to my vehicle and why. When I returned we discussed the truck's al She was honest and straight forward with describing what they would be doing to my vehicle and why. When I returned we discussed the truck's alignment and why it should now be improved. I also appreciate the fee Tim Lally water! More
The service was excellent from scheduling my appointment, to checking in, to servicing my car, to checking me out. Also the courtesy ride home was excellent as well. Keep up the excellent work. Thank you. to checking in, to servicing my car, to checking me out. Also the courtesy ride home was excellent as well. Keep up the excellent work. Thank you. More
The service center is great. I had a problem with the parts department: an incorrect paint touch up pen was ordered by the collision dept. When I attempted to correct this error I had a problem with the parts department: an incorrect paint touch up pen was ordered by the collision dept. When I attempted to correct this error and get an exchange at the parts department, they were curt, rude, and not helpful. This is the second time the parts department has not met my expectations. I ended up purchasing a tire and had and oil change at another auto service center when they did not accept my “tire price match” request that they “advertise. We’ve purchased 7 NEW cars over the years from Tim Lally Chevy. Great sales staff (Joey), good service dept, good collision center (Kimberly especially) but need to address how the parts Dept communicate with people. Happy to discuss my concerns if you want to follow up. More