Tim Lally Chevrolet - Service Center
Warrensville Hts, OH
374 Reviews of Tim Lally Chevrolet - Service Center
i was very satisfied with the speed of my service and sean, my service adviser sean, my service adviser More
My "Check Engine" light was on for my 2016 Corvette. It was fixed the first tmie I brought it into the service department but within a few days the light came back on. When I returned technician discove It was fixed the first tmie I brought it into the service department but within a few days the light came back on. When I returned technician discovered it needed three new spark plugs and Matt Nagy suggested performing the fuel induction service. The car works fine now. I trust Tim Lally to work on my Corvette with experienced mechanics. More
Matt, Jane and the entire service crew are great and very accommodating. The service writers always greet me, even if they're not handling my appointment that day. accommodating. The service writers always greet me, even if they're not handling my appointment that day. More
It’s okay but could definitely use some customer service improvements! Good Customer service is a must in order for the business to thrive. Therefore more focus needs to be added in this area! Great Cust improvements! Good Customer service is a must in order for the business to thrive. Therefore more focus needs to be added in this area! Great Customer service makes a great business experience ! More
I was taken aback when I learned that the cost to repair my tire was more than $50. My tire had a nail in it. The explanation about the cost was difficult to comprehend the markup was overwhelming. I coul my tire was more than $50. My tire had a nail in it. The explanation about the cost was difficult to comprehend the markup was overwhelming. I could get a tire plugged for $15 elsewhere. I understand that the cost might be higher at a dealership. However, the cost appears to be excessive. For that reason, I probably won't return to the service department. Please know, my salesman is wonderful, and I will buy another car from him. But I doubt I will visit the service department for non-warranty services. More
Always relaxing when I get service. Everyone is super. All work done correctly, always. Never had an issue. Everyone is super. All work done correctly, always. Never had an issue. More
Good service quick and reliable customer service and nice people who served me and clean places nice people who served me and clean places More
A very professional and well run service department. Kept us informed on progress and estimated time of completion. Kept us informed on progress and estimated time of completion. More
Everyone is always very helpful and pleasant to work with. I've always had a good experience at Tim Lally, except for one time with. I've always had a good experience at Tim Lally, except for one time More