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Tim Lally Chevrolet - Service Center

Warrensville Hts, OH

4.6
376 Reviews

376 Reviews of Tim Lally Chevrolet - Service Center

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August 17, 2016

Car Service The dealership resolved the matter with my vehicle making noise on the passenger's side. I'm very much satisfied and thank you to all who assisted me More

by Rachel Colbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Tate
Aug 23, 2016 -

Tim Lally Chevrolet responded

Rachel, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best, Camille Parr cparr@timlally.com

August 13, 2016

Recall fixed Everyone was very helpful and my car was completed in a timely manner. I would definitly recommend them to any one of my friends and family. More

by Hummer1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 17, 2016 -

Tim Lally Chevrolet responded

Thanks for your perfect review! We are very happy to hear that your service was completed in a timely manner! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Warm regards, Camille Parr cparr@timlally.com

June 08, 2016

Amazing experience. I came in for an oil change and with the help of Joe Z. and Robert Parr, I left with a 2016 Chevy Trax. While looking around I was approached by a sal More

by Taylorsmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
Jun 09, 2016 -

Tim Lally Chevrolet responded

Thank you for your perfect review. Congratulations on your new 2016 Chevy Trax! We're glad to have Joe and Robert on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Kind regards, Camille Parr cparr@timlally.com

May 28, 2016

Appointment - 5/11/16 Recently, my son had trouble starting his car while he was away at college. We had the car towed to Tim Lally Chevrolet for them to diagnose the prob More

by Buffalo Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Malfara
May 31, 2016 -

Tim Lally Chevrolet responded

Frank, we really appreciate you taking the time to leave a review about your experience at our service department. We're glad to hear that Stephanie and our staff went above and beyond to help out with your vehicle needs. Thanks again and if you have any questions about the work that was done please feel free to contact us. Best, Camille Parr cparr@timlally.com

May 12, 2016

Brought my vehichle in for service do to a collision always a pleasure whether shopping for a new car, bringing friends to get a new vehicle or having my first ever collision repair. major props to Brian More

by Bulldog13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lightner Collision Service Reps Nancy and Joe
May 17, 2016 -

Tim Lally Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales or service experience. We look forward to working with you again! Sincerely, Camille Parr cparr@timlally.com

May 09, 2016

Great I was trying set the music on my smart phone to play on the car radio. I.took the car to the dealer and Devin helped me greatly. He told me every thin More

by Bobbby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey
May 12, 2016 -

Tim Lally Chevrolet responded

Thanks for your outstanding review, Bobby! I'm very happy to hear that Devin was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Camille Parr cparr@timlally.com

April 30, 2016

Great service Brenda Milliner was great. She remembered me from a few months back. She promised me should would contact me the next time deals were being given and More

by Tawana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany McFarland , Brenda Milliner, Jim "Z" Zabielski, Holly Vansil
May 05, 2016 -

Tim Lally Chevrolet responded

Thank you for your review. We're glad to have Brenda on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Respectfully, Camille Parr cparr@timlally.com

April 29, 2016

Excellent A+++ Customer Service Matt Nagy is the only one I would go to, because he makes sure that my car is serviced correctly. He does an outstanding job and is very efficient, c More

by Michelle L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
May 05, 2016 -

Tim Lally Chevrolet responded

Michelle, thank you for the awesome feedback! You're right, Matt is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and please let us know if there's anything else we can do for you. Respectfully, Camille Parr cparr@timlally.com

April 28, 2016

Outstanding Customer Service The service advisor was awesome...outstanding job Jonathon; quick, efficient, very friendly! I showed up much earlier than my scheduled service time More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon
Apr 29, 2016 -

Tim Lally Chevrolet responded

Jerry, we are truly grateful for this awesome review! We are thrilled that Jonathon was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Sincerely, Camille Parr cparr@timlally.com

April 15, 2016

Oil change and tire rotation This was my first time to their new facility and the service was fast and efficient as usual. I have no idea why GM required them to spend the proba More

by ward2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service
Apr 19, 2016 -

Tim Lally Chevrolet responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Tim Lally Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Camille Parr cparr@timlally.com

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