Tim Lally Chevrolet - Service Center

I had a very pleasant experience. Rachel was awesome, knowledgeable and extremely helpful! She made the visit worthwhile. Rachel was awesome, knowledgeable and extremely helpful! She made the visit worthwhile. More

Efficient and effective. Solid communications so I can keep my truck running at its best Solid communications so I can keep my truck running at its best More

Sean is knowledgeable, professional, efficient and he provides excellent customer service. I never worry when he oversees my maintenance because I know my vehicle is in his great care. provides excellent customer service. I never worry when he oversees my maintenance because I know my vehicle is in his great care. More

Should not take 2 hours for the work to be done. Also the vehicle went in with no service lights on and comes out with a service park brake light on and an estimate to just diagnose it for $145. Also the vehicle went in with no service lights on and comes out with a service park brake light on and an estimate to just diagnose it for $145. More

I have had my vehicle in for the same issue 2x in the last 10 mos and within 1 week of 2nd visit the issue resurfaced. First time they had it for over a week. Second time I took it in they quoted me 1.5 last 10 mos and within 1 week of 2nd visit the issue resurfaced. First time they had it for over a week. Second time I took it in they quoted me 1.5 hrs to diagnose and I was there for over 3 hours. First visit cost me $500. Second cost me $300 and I had to fight to have diagnosis fee waived due to misdiagnosis the first go round. Quote for repairs after second visit was an $800 part and $3k in labor. Took it to another service dept for a second opinion and my issue was resolved for $1600. The service dept that resolved the issue said that Lally misdiagnosed again and if I would have moved forward with their quote I would have had the exact same issue again within 6mos bc their diagnosis was wrong. Sean was polite and empathetic but other than that I had a terrible experience with Tim Lally Chevy. I would not recommend them for purchase or service to anyone. More

When I got to the service department. Elliot and the team was waiting for me and took my car back right away. They serviced my car and I was in and out and very little time. Elliot and the team was waiting for me and took my car back right away. They serviced my car and I was in and out and very little time. More

My service was handle very professional and kindness with respect. Every time I come and have service did on my car for many years. I have always been treated nice. respect. Every time I come and have service did on my car for many years. I have always been treated nice. More

Phenomenal service Easy to schedule appointment and they made sure I had a ride back to work they made sure I had a ride back to work More

Would recommend, great experience getting parts installed on my new truck, happy with the service and the price. on my new truck, happy with the service and the price. More

Elliot was helpful. The free coffee was a plus for me because I’m a morning coffee drinker. The mechanics need to clean up after themselves. Thats it The free coffee was a plus for me because I’m a morning coffee drinker. The mechanics need to clean up after themselves. Thats it More