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Tim Lally Chevrolet - Service Center
Warrensville Hts, OH
437 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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437 Reviews of Tim Lally Chevrolet - Service Center
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October 10, 2024
It’s okay but could definitely use some customer service improvements! Good Customer service is a must in order for the business to thrive. Therefore more focus needs to be added in this area! Great Cust improvements! Good Customer service is a must in order for the business to thrive. Therefore more focus needs to be added in this area! Great Customer service makes a great business experience ! More
by elw1860
Verified Customer
October 10, 2024
I was taken aback when I learned that the cost to repair my tire was more than $50. My tire had a nail in it. The explanation about the cost was difficult to comprehend the markup was overwhelming. I coul my tire was more than $50. My tire had a nail in it. The explanation about the cost was difficult to comprehend the markup was overwhelming. I could get a tire plugged for $15 elsewhere. I understand that the cost might be higher at a dealership. However, the cost appears to be excessive. For that reason, I probably won't return to the service department. Please know, my salesman is wonderful, and I will buy another car from him. But I doubt I will visit the service department for non-warranty services. More
by BNEWSMAN
October 10, 2024
Always relaxing when I get service. Everyone is super. All work done correctly, always. Never had an issue. Everyone is super. All work done correctly, always. Never had an issue. More
by Sharen
October 07, 2024
Good service quick and reliable customer service and nice people who served me and clean places nice people who served me and clean places More
by RLDS195263
October 06, 2024
A very professional and well run service department. Kept us informed on progress and estimated time of completion. Kept us informed on progress and estimated time of completion. More
by LEADMECHUS
Employees Worked With
October 05, 2024
Everyone is always very helpful and pleasant to work with. I've always had a good experience at Tim Lally, except for one time with. I've always had a good experience at Tim Lally, except for one time More
by GRATTAN1005
October 05, 2024
I was satisfied with the work that was done on my vehicle. Everything was done properly and on time vehicle. Everything was done properly and on time More
by DANIELVERGE3
Employees Worked With
October 01, 2024
Sean is awesome! He always ensures timely and accurate service. He keeps me well informed and I know that the job will be done right. He always ensures timely and accurate service. He keeps me well informed and I know that the job will be done right. More
by msterri10
Employees Worked With
September 30, 2024
Matthew was great as always. Polite , Attentive and communicative. he is thorough and has an excellent ability to explain the details of the work being performed on the car Polite , Attentive and communicative. he is thorough and has an excellent ability to explain the details of the work being performed on the car More
by RICKLAFOND
Employees Worked With
September 29, 2024
Good service, was very fast, simple, and easy. Will keep coming back and back every time Will keep coming back and back every time More
by aj
Employees Worked With
