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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,211 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,211 reviews

April 12, 2016

Ended an existing lease and started a new one The staff made the process as easy as possible. They showed me all the options available and were very courteous and knowledgeable. Travis made sure More

by chevygirl56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in Finance, Travis Kinnebrew
April 12, 2016

great experience!!! This was my first time financing a vehicle and Vidi Titas made everything go as smooth as possible, would definitely go to him/tim Lally ford for my n More

by cdavja06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim "Z" Zabielski
April 12, 2016

Great Service My experience at this dealership was great. The staff was very friendly and knowledgabe. Bruce Myers made my car buying experience easy and addressed More

by Cruzin123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 11, 2016

A VERY UNDERSTANDING WITH A SINCE OF CARING SALES PERSON I was just on my way to work about 8:00 am Tuesday morning, when I heard a terrible noise in my car. I immediately called my job to let them know I wa More

by valerie beard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey
Apr 12, 2016 -

Tim Lally Chevrolet responded

Congratulations on your new purchase, Valerie! Thank you for taking the time to write about your experience with us. We're glad to hear that Devin did a great job in assisting you. At Tim Lally Chevrolet, we are determined to deliver pressure-free and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Camille Parr cparr@timlally.com

April 11, 2016

excellent bought a car from tim tally chevy this past weekend and was very happy, the salesman joey hurtuk was honest, friendly and knowledegable, i would recom More

by mark123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2016 -

Tim Lally Chevrolet responded

Thanks for your perfect review, Mark! We're glad to hear that Joey was friendly, honest and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Camille Parr cparr@timlally.com

April 11, 2016

Came back Several years back I leased vehicles from Tim Lally. This year I came back to purchase a new vehicle. They gave me the same courtesy and attention to More

by Erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner, Holly Vansil
Apr 12, 2016 -

Tim Lally Chevrolet responded

Thank you for providing us with feedback regarding your recent visit, Erin! Our team works hard to keep our customers coming back to Tim Lally Chevrolet and it’s great to hear of your continued business. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new vehicle! Camille Parr cparr@timlally.com

April 11, 2016

"Amazing car buying experience" As a first time buyer from a major car dealership this was a scary experience. Well that was the case until I walked into Tim Lally! Ryan was an amazi More

by DMont37
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Demassimo, Holly Vansil
April 10, 2016

Thankfulness Devin was excellent and very knowledgeable in sales. Devin has a listening ear, and was very attentive to what I wanted, much more than the sale of ve More

by Vehicle2025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason C. Finance department , Devin Lindsey, Holly Vansil
Apr 12, 2016 -

Tim Lally Chevrolet responded

Congratulations on your new vehicle! We're happy to hear you are enjoying your purchase. At Tim Lally Chevrolet, we strive to answer every question and address every concern, and it’s encouraging to know that Devin, Holly and Jason were able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a vehicle that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you during your next service visit. Camille Parr cparr@timlally.com

April 09, 2016

Great experience from sales to service I have purchased several vehicles over the years through Tim Lally Chevrolet, and I have always had the best experience in doing so. Everyone I encou More

by JJA119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lightner
Apr 12, 2016 -

Tim Lally Chevrolet responded

Thank you so much for the great review of your experience at our dealership and especially with Brian. All of the employees appreciate your loyalty to Tim Lally Chevrolet. If there is anything that we can do to make your time with us more enjoyable, please do not hesitate to contact us. We look forward to seeing you soon! Camille Parr cparr@timlally.com

April 08, 2016

Great personal service Devin Lindsey provided great personal service to me and my husband. The day we came to Timlally Devin appeared to me very busy with customers. My th More

by Hbonner43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey
Apr 12, 2016 -

Tim Lally Chevrolet responded

Thank you for your awesome review. We're glad to have Devin on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Camille Parr cparr@timlally.com

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