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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,211 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,211 reviews

May 06, 2016

Excellent customer service Great staff vide Titans was very good at his job and provided excellent service for Tim lally Chevrolet. I love the customer satisfaction that I recei More

by Ageethor31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidi Titas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2016 -

Tim Lally Chevrolet responded

Thanks for the great feedback! We're very happy that Vidi was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Be well, Camille Parr cparr@timlally.com

May 05, 2016

Great experience I brought my first car from them and it was the best experience I have had. They were fast and they got me a great deal on my car they also gat my a f More

by DeVon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil
May 06, 2016 -

Tim Lally Chevrolet responded

Thank you for the kind words, DeVon! We couldn't be happier that you had the best car buying experience here at our dealership and that our team were there to provide you with professional service! Thank you again and congratulations on your new car. Sincerely, Camille Parr cparr@timlally.com

May 05, 2016

Amazing! Amazing! Amazing! I will never buy anywhere else. Joey, Holly, Rob, Jimmy, Jason and lets not forget about Mike... They are the BEST! Unparalleled customer service a More

by Brian Steinberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim "Z" Zabielski, Holly Vansil
May 06, 2016 -

Tim Lally Chevrolet responded

Brian, we appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unparalleled service experience. We will share your comments with our team and we look forward to seeing you at our dealership soon. Sincerely, Camille Parr cparr@timlally.com

May 04, 2016

Great Experience with Awesome People This was one of the most easy going dealerships that I have ever had to deal with. Ryan Demassim was a pleasure to deal with. He and Holly both made m More

by AR0823
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Demassimo, Holly Vansil
May 05, 2016 -

Tim Lally Chevrolet responded

We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Ryan and Holly were able to meet your needs. At Tim Lally Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Respectfully, Camille Parr cparr@timlally.com

May 01, 2016

Loved The Service!!!Was faster than I thought it would be ..I would Recommend Tim Lally To Anyone!!Got the Car I was looking for and was overall satisfied More

by Lexaleigh20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
May 03, 2016 -

Tim Lally Chevrolet responded

Thank you for taking the time to write this 5-star review, Lexaleigh. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. All the best, Camille Parr cparr@timlally.com

April 30, 2016

Great service Brenda Milliner was great. She remembered me from a few months back. She promised me should would contact me the next time deals were being given and More

by Tawana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany McFarland , Brenda Milliner, Jim "Z" Zabielski, Holly Vansil
May 05, 2016 -

Tim Lally Chevrolet responded

Thank you for your review. We're glad to have Brenda on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Respectfully, Camille Parr cparr@timlally.com

April 30, 2016

Excellent Help Brenda was very helpful and fought all the way to the end to make sure I left the lot with the car of my desire. I would recommend Brenda and Tim Lall More

by Tift32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner, Holly Vansil
May 05, 2016 -

Tim Lally Chevrolet responded

Thanks for the 5 star review! We're happy that Brenda was able to help you with your new vehicle. Thank you for your recommendation. We appreciate you choosing Tim Lally Chevrolet! Respectfully, Camille Parr cparr@timlally.com

April 30, 2016

Best I have everexperienced This was the most totally painless, no pressure, and enjoyable car buying experience I have ever encountered. Henry was fantastic, there was no press More

by CruzenBob
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason and Brian
May 05, 2016 -

Tim Lally Chevrolet responded

Hi Bob and thank you for your kind words. I'm glad to hear that Henry, Jason and Brian were able to make your purchase enjoyable. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. If you need anything else for your vehicle, please let us know. Respectfully, Camille Parr cparr@timlally.com

April 29, 2016

Excellent A+++ Customer Service Matt Nagy is the only one I would go to, because he makes sure that my car is serviced correctly. He does an outstanding job and is very efficient, c More

by Michelle L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
May 05, 2016 -

Tim Lally Chevrolet responded

Michelle, thank you for the awesome feedback! You're right, Matt is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and please let us know if there's anything else we can do for you. Respectfully, Camille Parr cparr@timlally.com

April 28, 2016

Outstanding Customer Service The service advisor was awesome...outstanding job Jonathon; quick, efficient, very friendly! I showed up much earlier than my scheduled service time More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon
Apr 29, 2016 -

Tim Lally Chevrolet responded

Jerry, we are truly grateful for this awesome review! We are thrilled that Jonathon was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Sincerely, Camille Parr cparr@timlally.com

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