Tim Lally Chevrolet
Warrensville Hts, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Choices I am grateful for the excellent customer service provided by staff members, Brenda Milliner, and Jonathan Thomas. I had no idea of the circumstances t I am grateful for the excellent customer service provided by staff members, Brenda Milliner, and Jonathan Thomas. I had no idea of the circumstances that I would face with regard to my vehicle. I brought my car in to be serviced. However, after exploring my options with Jonathan and Brenda, I decided to make a purchase and I appreciate their assistance. More
Consistent, Competent Service Two days before my last visit I had some work done at Tim Lally. I went home, and the car wouldn't start the next day. I got a jump from my roadside a Two days before my last visit I had some work done at Tim Lally. I went home, and the car wouldn't start the next day. I got a jump from my roadside assistance with my insurance company. The following day I went back to the dealer to make sure I didn't need another battery. Mr. Wagner greeted me and quickly took my car. This was my second walk-in. My issue was handled at no charge and I was treated with respect and patience. Well done. It's what I've come to expect. More
Making dreams come true When the staff at Tim Lally Chevrolet told me that they would work with me to get me in a 4WD vehicle that I desperately needed, I didn't think it was When the staff at Tim Lally Chevrolet told me that they would work with me to get me in a 4WD vehicle that I desperately needed, I didn't think it was possible. They assured me that my status as a USMC Veteran meant that they would work tirelessly towards "mission accomplishment." My credit is not a thing of beauty and I thought my situation was hopeless. Brian Lightner and Travis Kinnebrew put their heads together and I drove away in Toyota Tacoma! They talk the talk AND they walk the walk! Their dedication and level of commitment to helping out Veterans is second to none! I feel completely comfortable with the payment plan and couldn't be happier with the vehicle. These two things were paramount to these gentlemen long before any deal was finalized. It is with deep gratitude and appreciation that I can confidently say that all Veterans should be treated with the professionalism, class and respect that I was treated with. This dealership cares about us and wants to "pay it forward" Give these guys a chance, you'll be glad you did! Semper Fi More
Excellent customer service The team worked extremely hard to find the car we wanted!!! I would recommend this place to anyone who wants to buy a NEW CAR!!! Im extremely happy wi The team worked extremely hard to find the car we wanted!!! I would recommend this place to anyone who wants to buy a NEW CAR!!! Im extremely happy with our purchase! More
Excellent Service! Alex provided great customer service from chatting through the Chevy website, to being greeted at the dealership, to finally taking my car home. Alex Alex provided great customer service from chatting through the Chevy website, to being greeted at the dealership, to finally taking my car home. Alex was patient, and alongside Mike worked with my current standing and wants. He was very compassionate, and was great at building a customer relationship! I would recommend Alex and the Tim Lally dealership to anyone looking for a used/new car! Give this man a bonus! More
Greatest Customer Service Ever The customer service was awesome. Devin my salesman was not pushy or over aggressive. He worked with what I wanted and delivered. Between Devin & Mike The customer service was awesome. Devin my salesman was not pushy or over aggressive. He worked with what I wanted and delivered. Between Devin & Mike the finance manager, everything was clearly explained. I had some issues and this dealership absolutely went beyond the call of duty to solve them. Everyone I came in contact with was very professional. I will recommend them to anyone needing a car. More
She made my birthday dream come true. Very supportive saleswoman. She found the car, color and all the specs I was looking for in a timely manner. She also made buying my first car (from a Very supportive saleswoman. She found the car, color and all the specs I was looking for in a timely manner. She also made buying my first car (from a car lot) stress free. There was no feeling of I had to get the car that day. And most of all she ONLY SHOWED ME THE CARS I WANTED TO SEE, she didn't try to sell my a car that had been sitting on the lot for a while, that owner wanted to get rid of. More
Always a pleasant service department experience. The service department is one you can believe in. No selling of anything you don't need or inflating a diagnosis. Much appreciate your dedication t The service department is one you can believe in. No selling of anything you don't need or inflating a diagnosis. Much appreciate your dedication to honest dealing. More
Dream car to NIGHTMARE in 30 days I went to Tim Lally and bought a new 2016 ZO6 corvette right off the showroom floor. The car from the beginning had multiple issues, I was back for wa I went to Tim Lally and bought a new 2016 ZO6 corvette right off the showroom floor. The car from the beginning had multiple issues, I was back for warranty work 5 times in the first 30 days. On the 4th day my new $85,000 Corvette was scratched. On the 5th visit It was repainted. Now the door does not match the rest of the car and you can clearly see that it does not match. No one at Tim Lally seems to care, Or offer any resolution. I Thought I had bought a new dream car but what im left with is a NIGHTMARE.. More
What a Team Bruce Myers, Jim over Sales, Kim in Service and Rob in Finance are fabulous assets to your company. They did everything they possibly could and I thi Bruce Myers, Jim over Sales, Kim in Service and Rob in Finance are fabulous assets to your company. They did everything they possibly could and I think then some to make it possible for me to lease a new car. You would have thought they were my best friends or my family the way they treated me. It was a very unique experience for me and one that I so appreciate, you don't find a team like them very often. More